About PS Hub HR Services

Please see below a list of the services we provide and service descriptions.



Monthly pay run 

Running of all processes resulting in a monthly BACS file to pay Staff & workers 

Supplementary pay run 

Running of all processes resulting in an additional BACS file to pay Staff & workers that were not processed correctly in the main run  

Advance pay run 

Process resulting in an additional BACS file to pay Staff & workers that were not processed correctly in the main run 

Payslip production 

Payslips are generated as part of the main run in two batches 1: Payslips are released to ESS Self-service portal 2: PDF payslips are posted to casuals and Staff who are absent via a 3rd Party 

Out of cycle payment requests 

Processing of payment requests outside of the scheduled pay runs i.e BACS/ CHAPS 

Overpayments management 

Recalculation of the monthly salary to obtain Net overpayment amount  

Sickness absence management 

Run absence report to identify absence return periods and rolling periods for deductions  

Benefits administration 

Administration and management relating to any benefits that offer and are applied for or amended during the month 

HMRC document administration 

Processing New joiner P45’s and New Starter declarations  

2nd Line Query management 

Management and response to complex payroll queries 

HR Support Desk


Enquiry Management 

Provide advice & guidance on all HR Services to customers 

DBS applications 

Processing of DBS applications  

Visa Reimbursements 

Processing Visa reimbursements  

Personal Detail Changes 

Changing bank and personal details in the core systems  

System Access 

Assisting access to MyHR and Myfinance  

HR Systems


System configuration, testing & maintenance 

Manage the change process for HR systems, including impact assessments, testing and outages 

Systems training 

Provide training on the key HR systems. Create and maintain training material to support system users 

Systems Access 

Manage access requests for the HR Systems  

Subject access / right to erasure requests 

Contribute to the collection of data and responses for Subject Access and Right to Erasure requests 

Second line support 

Provide second line support to systems users and other support desks for the HR Systems 

Workforce Reporting


Statutory / organisational returns 

Provide HR data in support of UCL statutory and/or organisational wide returns 

Key Workforce Indicator reporting 

Annual UCL snapshot profile on EDI, staff headcount and FTE 

Ad hoc reporting requests 

Customised reports not available on reports portal  

Freedom of Information requests 

Managing response to FOI for workforce data 

Senior Promotions 

Facilitate applications submission and support Rewards team 

Organisational hierarchy changes 

Maintenance of UCL HR hierarchy 

HR roles management 

Maintenance of DA, PAR and heads roles 

HR Reports Training 

Provide training to Report users 

Second line support for HRS 

Audit services, checking database for explaining gaps or advice  






For a more extensive list of activities please visit the UCL task library, which we are working on adding to.

If you have any feedback or queries regarding these Professional Services Hub pages, please email psh.ci@ucl.ac.uk