Mediacentral is UCL's enterprise media portal, helping users to share and stream their content to enhance learning, teaching, research, promotional activities, training and improve communications.
Mediacentral News
Scheduled Maintenance – 11th June 2025
Please be advised that scheduled system maintenance will take place on Thursday, 11th June 2025, from 22:00 to 22:30 (UTC). During this time, you may experience brief service degradation when uploading, editing, and playing files on Mediacentral.
If you encounter any further issues after this window closes, please contact us via .
We apologise for any inconvenience caused and thank you for your patience.
Mediacentral SSO Login Issue - Resolved
We wish to inform you that an issue with UCL Single Sign-On (SSO) login for Mediacentral occurred from 17:00 on Tuesday, 11th February, until 10:00 on Wednesday, 12th February 2025. This issue affected content requiring SSO authentication when accessed outside of Moodle, such as embedded links or direct access with SSO restrictions.
If you experienced difficulties during this period, we kindly ask you to try logging in again. For the best experience, please use a private browser.
If you encounter any further issues, please contact us via .
We apologise for any inconvenience caused and thank you for your patience.
Mediacentral Upgrade - November 7th 2024
Mediacentral will undergo essential maintenance on 7 November 2024, from 13:00 to 17:00 (GMT). During this period, the platform will be unavailable, and media content will not be accessible for streaming on Mediacentral or through shared content on UCL and public platforms.
Please visit ISD News or contact us via MyServices for the latest updates and developments.
Mediacentral retention of your media files
From the 1st January 2024 the team will be following the retention policy as set out here. We will not be deleting unviewed files, but archiving them as per the policy. If you have any problems accessing your media please inform the team via the MyServices Portal.
We also welcome feedback and would be grateful if you could complete the online feedback form.
Give Feedback - December 2023
We welcome feedback and would be grateful if you wish to do this by completing the online feedback form.
Please would really appreciate users to
follow the link and help us shape the future direction of this service
Blackboard Collaborate at UCL is now decommissioned - July 2022
The use of the Blackboad Collaborate service was finally brought to closure. The video content has been archived, however, if you had not downloaded your content in the decommission phase, you can request a copy and then upload this to Lecturecast. Where there is a requirement for sharing with externals, or make the content publicly available to anyone, then Mediacentral is suggested as the preferred system.
Information on how to:
Anyone wanting to add their Blackboard content into UCL Moodle for internal use can see information on the adding content to Lecturecast pages.
For users requiring external access to the content then you should upload their videos using the Upload feature and you can follow the instructions here: https://www.ucl.ac.uk/mediacentral/upload-mc
To share the video content users can use the Share link, information is found here: https://www.ucl.ac.uk/mediacentral/share-mc
For further information regarding the decommission of Blackboard Collaborate, read the story here: https://www.ucl.ac.uk/teaching-learning/news
What is Mediacentral
Mediacentral is the UCL online video portal, helping users to enable collaboration by sharing video and audio content through a streaming system that works flawlessly behind the scenes and allows you to Create, Manage, Deliver and View all your content within an all-inclusive solution. The system delivers 'Video on Demand' content directly to your audience whether they are on a mobile or a desktop device and works locally and internationally.
Mediacentral takes the difficulty out of streaming content, whilst giving more control, more engagement, and new ways to communicate – all with less work.
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