Information Services Division


Print@UCL service for staff

Print @ UCL is UCL’s preferred solution for printing, scanning and copying in all departments.

Print @ UCL print, copy & scan service…

It is a sustainable and highly available print service that allows UCL’s staff to print, copy and scan quickly and easily across UCL using a range of devices provided by our partner, Xerox. This single, unified Managed solution is designed to meet current and future document output demands.

Xerox provide a fully managed service (MFD, consumables) with enhanced levels of support and maintenance.  e.g. same day call out. The contract is managed centrally by ISD.  All invoices are paid by ISD (lease cost, click charges, project and support costs etc)   Departments are re-charged an all-inclusive click charge.  Support/fault calls can be made via ISD IT Services.  The service has push and pull (follow me) printing.

Staff already using Print @ UCL in their department

Getting started with Print @ UCL (how to guides)

Using the service (how to guides)

View more print, copy & scan guides

Print @ UCL - Guide to printing, scanning and copying (YouTube)

A quick guide to printing, scanning and copying using Print @ UCL devices.

Help & Support

Print reps

Introduction Presentations

Interested in using Print @ UCL in your department?

What are the benefits of the service for my department?
  • Print @ UCL is a fully managed service run and supported in partnership with our supplier, Xerox.
  • It is economical. Fewer devices are required.
  • It is secure. Swipe your authenticated and associated UCL ID card on any device connected to the Print @ UCL service to release previously submitted jobs or to access other features.
  • It has full functionality. Most devices are Multi Function Devices (MFDs) that can print, scan and copy.
  • As it is a Managed service devices are monitored, and consumables are automatically despatched to your department when supplies are low.
  • Minimal intervention for UCL support staff
What can users of the service do?
  • Print quickly and easily from any type of client device (computers, laptops, tablets, phones). Email your print job from any mobile device and collect from any print device connected to the Print @ UCL service
  • Choose from multiple formats, colours and collating options
  • Receive scanned documents in their email inbox
  • Use any MFD for copying and collating documents
  • Receive consumables automatically when supplies run low. The devices will alert ISD when it is low on ink and these will automatically be dispatched to the Print Representative
  • Send or receive fax via email or from MFDs
  • Connect and use the Print @ UCL service wirelessly, if are connected to the eduroam wireless service
  • Do all of the above with little or no ISD intervention
  • See the environmental impact and take steps towards reducing their print generated carbon footprint
How much does it cost?

There is no up front charge for joining Print @ UCL.  ISD will provide your Xerox devices and your department will be charged based on usage by its staff.

There is a quarterly charge for the impressions printed (based on the table below) in the previous quarter. This is fully inclusive and there are no additional charges.

Below is the current Print @ UCL rate card which shows current print prices per impression (i.e side).

* 1 duplex print = 2 x click cost
A4 or A3Mono or Colour Single or Double-sided Charge

For detailed costings please contact the IT Services.

What types of device are available?

ISD will work with you to determine the best selection of devices for your needs.  The devices will be selected from the list below and are provided by UCL’s service provider Xerox UK LTD.

*MFD= Multi-Function Device (copy/print/scan & fax* where applicable)

*Print= Print only

All devices are duplex capable

ModelTypeKey features
Workcentre 7830/55MFDColour, A3, Staple* where finisher unit is fitted
Workcentre 5845/5945MFDMono, A3
WorkCentre 6655MFDColour, A4, Staple* (convenience stapler post output)
Workcentre 3655MFDMono, A4, Staple* (convenience stapler post output)
Phaser 3635MFDMono, A4, Staple* (convenience stapler post output)
Phaser 4600/4622PrintMono, A4
Phaser 3320PrintMono, A4

Types of Print @ UCL devices…

More details about all the current Print @ UCL devices

What does my department need to provide?
  • Every device needs a data point and power socket to be located nearby.
  • Your department needs to formally sign up for the service and agree to meet the costs.
  • You will need to nominate two ‘Print Representatives’ and a ‘Paper Orderer’ for each device that is located in your department.

More information about these roles and responsibilities

My department is interested, what next?

 If your department is interested in joining the Print @ UCL service, please contact the ISD IT Services who will arrange for a member of the Print @ UCL team to contact you.

Print, copy & scan services at UCL…

Further & Related information

Non-Print @ UCL printers/MFD’s 

Please note: These devices are not supported by ISD