Information Services Division


Departmental roles & responsibilities

Each device or group of devices will require the following personnel to be associated

  • Primary print representative
  • Secondary print representative
  • Paper orderer

If you are interested in becoming a print Rep then please contact the ISD IT Services.

Primary/secondary print representative

  • Accept consumable deliveries
  • Replace consumables
  • Liaise with support teams regarding status of consumables
  • Arrange used consumable recycling * (see recycling section)
  • Carry out basic troubleshooting when instructed by service provider
  • Be point of contact for hardware engineers attending site
  • Liaise with ISD IT Services "desk/service" provider to assist in closing incidents

Paper orderer

  • Order paper from ISD’s Print @ UCL account on UCL’s Finance System as and when required.