Information Services Division



This page has links to a number of how to guides explaining how print from your computer or mobile device and how to customise your print output.

Please note that before you can print using the print@UCL service you will need to ensure you have access to the print@UCL print queue on your machine.

Printing from different devices

How to guides

Changing print settings

The following guide explain how to change settings to customise your print output such as:

  • Single-sided printing
  • Change paper size
  • Colour printing
  • Saving your settings
  • Stapling my documents

    How to guides

Customise your print job guide

Unable to print/see your print job on the device?

If you have sent a print job to the print@UCL device, but it does not appear then this could be because your password failed.

Have you recently changed your UCL password?

If you have recently changed your main UCL password then you may find that you are unable to print. Don't worry this is fairly easy to fix; you just need to update your credentials on your machine, to allow your print jobs to be sent to print@UCL queue. For Windows 7 users you can do this by updating your 'Windows Credentials'

For all other operating systems you will need connect your computer to the print@UCL print queue

Please note: if you are printing via desktop@UCL, WTS or ADS services then your password credentials will be updated automatically.

If this does not resolve your issue then please contact the ISD Service Desk