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UCL Home
Information Services Division
Our Services
Print, Copy & Scan
Help
Troubleshooting and common issues
Common issues
At the device
At the device
"Please Wait" message when swiping card
Card Reader doesn't recognise my card
Common PDF Problems
Login Screen constantly shows green bar after a...
Message: Login failed - Still executing print j...
Printing onto letter headed paper, labels or card
Resources Required Warning
Scan to email - email address not appearing
USB Printing & Scan to USB not working
Unable to print / see your print job on the device
View Active Jobs message displayed on MFD
At the device
"Please Wait" message when swiping card
Card Reader doesn't recognise my card
Common PDF Problems
Login Screen constantly shows green bar after a...
Message: Login failed - Still executing print j...
Printing onto letter headed paper, labels or card
Resources Required Warning
Scan to email - email address not appearing
USB Printing & Scan to USB not working
Unable to print / see your print job on the device
View Active Jobs message displayed on MFD
UCL Home
Information Services Division
Our Services
Print, Copy & Scan
Help
Troubleshooting and common issues
Common issues
At the device
At the device