Information Services Division


Login Screen constantly shows green bar after attempting authentication

After swiping your card, if the “please wait” screen doesn’t disappear after 3-5 seconds, you will need to perform a “soft reset” to refresh the screen.

Constant Green Bar…

Please press the hard yellow button twice, a prompt will ask you to confirm, after confirming you should be able to logon to the device.

Xerox Yellow Button…