XClose

Information Services Division

Home
Menu

Opening a shared folder in Outlook 2016 for Windows

This guide explains how to open another person’s email folder which you have been given permission to access.

Instructions

1. Click on the File tab at the top-left hand side of the window making sure you are in the Info section.

2. Now select Account Settings and then Account Settings again.

Location of Account Settings option

Fig 1. Location of Account Settings option
View a larger version

3. Select the Email tab and then click on Change.

Fig 2. Location of Change option within Email tab…

Fig 2. Location of Change option within Email tab
View a larger version

4. A Change Account wizard will be displayed. Select More Settings.

Note: You may receive a prompt advising you that changes made within Outlook will require you to restart the application. Select OK to this window.

Fig 3. Location of More Settings option…

Fig 3. Location of More Settings option
View a larger version

5. Select the Advanced tab and click on Add…

Fig 4. Advanced tab…

Fig 4. Advanced tab
View a larger version

5. Enter the display name, email address or userID of the account which you have been granted permission to and click OK. Select OK to the previous window.

Fig 5. Add Mailbox window…

Fig 5. Add Mailbox window
View a larger version

6. Within the previous Change Account wizard, select Next and then Finish. Close and restart Outlook.

7. The shared folder should now be displayed within your folder list on the left-hand side along with your own folders.

Fig 6. Illustration of where the new folder will appear in the Outlook window…

Fig 6. Illustration of where the new folder will appear in the Outlook window
View a larger version

Related guides and other info:

Help and support

Feedback

We are continually improving our site, so please provide us any feedback on this web page using the form below. It would also be really useful if we could discuss your feedback with you, so if you are happy to be contacted please include your UCL email address in 'Email' field below.

Please note: We can only respond to UCL email addresses

Help us improve this page