Opening a shared folder in Outlook 2016 for Windows
This guide explains how to open another person’s email folder which you have been given permission to access.
Instructions
1. Click on the File tab at the top-left hand side of the window making sure you are in the Info section.
2. Now select Account Settings and then Account Settings again.
Fig 1. Location of Account Settings option
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3. Select the Email tab and then click on Change.
Fig 2. Location of Change option within Email tab
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4. A Change Account wizard will be displayed. Select More Settings.
Note: You may receive a prompt advising you that changes made within Outlook will require you to restart the application. Select OK to this window.
Fig 3. Location of More Settings option
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5. Select the Advanced tab and click on Add…
Fig 4. Advanced tab
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5. Enter the display name, email address or userID of the account which you have been granted permission to and click OK. Select OK to the previous window.
Fig 5. Add Mailbox window
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6. Within the previous Change Account wizard, select Next and then Finish. Close and restart Outlook.
7. The shared folder should now be displayed within your folder list on the left-hand side along with your own folders.
Fig 6. Illustration of where the new folder will appear in the Outlook window
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