UCL Human Resources


Resources for managers

Managers play a crucial role in supporting wellbeing in their teams. Find useful support resources to support you, as a manager, to navigate situations that are unique to line management.

On this page:

Supporting employees with health concerns

Workplace Health -  Make a referral if a member of your team has a health condition that is affecting their work, or work is negatively impacting their health.

Disability Equality - Information and guidance on disabilities and accessibility

Long Covid - Read our manager’s guidance on how to support individuals returning to work who are recovering from COVID-19 (‘Long COVID’).

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Emotional and mental health

You can refer members of your team to the Employee Assistance Programme: Staff Support Service for a mental health consultation if they need someone to speak to someone.

Speak to counsellor about concerns or situations you are dealing with as a manager. Call 0808 196 5808 and select option 3 for manager support.

Managing Stress at Work - use the guides and toolkits if someone you manage is experiencing work-related stress.

Bereavement and loss support toolkit - this toolkit has been designed to help managers and colleagues support their teams when a person dies.

External Resourceslisted external organisations that you can signpost members of your team to.

Supporting colleagues - read guidance on how to respond to and support others and learn about mental health conditions. Access support for yourself whilst support others.

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Learn to enhance your skills in supporting others

Guidance for Managers on Having Wellbeing Conversations - this self-paced course equips you with greater understanding of mental health and wellbeing issues and how to recognise when colleagues may need further help and support

Leading Wellbeing Conversations - Instructor led, virtual training, essential to equip you to support staff by:

  • Giving you a greater understanding of mental health and wellbeing issues.
  • Helping you recognise when colleagues may need further help and support.
  • Providing practical tools for promoting positive wellbeing in the workplace to help build resilience for you as a manager and for colleagues.
  • Offering guidance and advice for you can connect with colleagues who may be experiencing a mental health or wellbeing issue.
  • Providing you with practical tools, a resource pack and signposting to further help and support concerning mental health and wellbeing issues.

People Management Essentials - a self-paced online programme designed for any people managers.

  • Provides accessible, practical training in day-to-day people management
  • Clarifies the role and responsibilities of people managers and what UCL expects of them
  • Signpost key guidance, policies and procedures as well as further opportunities for development
  • Encourage reflection on managing people and how to navigate common people management challenges

Hybrid Working - all materials and guidance to support managers with Hybrid Working is available on the One Stop Shop for Hybrid Working, including the UCL Supports initiative aimed at increasing awareness of the different ways UCL can assist staff.

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