Making Hybrid Work
New hybrid working guidance for central and faculty professional services staff and technical staff
When we returned to campus after lockdown in 2021, we launched the Interim Return to Campus Guidance and staff were expected to work at least 40% of their time on-site. We reviewed these arrangements earlier this year through a series of listening exercises and we are now launching the new guidance and other tools and resources to support staff and managers.
Key changes made to the guidance
Campus life is integral to the student and staff experience and it is important that staff continue to be engaged in the culture and life on campus, providing excellent services to students and staff in-person when needed, and for teams to come together in-person. The new guidance applies to professional services staff in central departments and faculties, including technical staff.
It introduces 3 categories of worker:
On-site First: working more than 80% of time on-site.
Hybrid Worker: working between 20% and 80% of time on-site, using an activity-led approach rather than a strict % baseline.
Remote First: working less than 20% of time on-site.
How we’ll support you
The guidance and accompanying toolkit and resources on this page, provide a framework to help departments determine which category staff are in, their working patterns and the type of activity teams come on-site for.
Line managers will be discussing the guidance with their teams over a 3-month period and new arrangements will need to be operational by 1 October 2022, but we also recognise that some staff may need a longer transition period to make necessary arrangements. The Interim People Management Guidance currently remains in place for academic, teaching and research staff pending further review.
Please contact your HR Business Partner for any individual queries. For general policy queries or advice, please contact the HR Policy Team.
- Hybrid working guidance for professional services staff. This guidance provides a framework to support staff and managers to plan how, when and where their work activities are carried out.
- Guidance for working remotely. This guidance accompanies the Hybrid Working Guidance for professional services staff and provides specific guidance on working remotely.
- Examples of remote and in-person activities.
Additional resources for line managers
- Additional guidance for department heads and managers. Guidance is to support managers to implement the new guidance in their areas.
- Team working pattern form (.docx) for managers to record working patterns in their areas. Information on this form must be recorded anonymously.
- Hybrid working guidance briefing (.pptx).
- Flexible working case studies
Frequently asked questions
UCL Supports is an initiative aimed at increasing awareness of the different ways UCL can assist staff. Various resources are available below for staff that may need our support.