UCL Career Frameworks


Organisational Culture and Change - grade 9

Example job roles: Head of function; Culture and Change, Workplace Wellbeing

Level: Senior   


Activities and responsibilities likely to be required when working at this level

  • Working with senior management team to identify strategies for change.
  • Leading the implementation of goals relating to change and/or culture (in a central role likely to be at an institutional level, in a faculty role this would be about implementing local goals in this space).
  • Enable and empowering the team to deliver; painting a compelling vision of the future and identifying long term impact of change.
  • Expert use of design work and diagnostic tools.
  • Taking accountability for end-to-end programme planning and management, including managing and reporting on finance and risk (e.g. disproportionate impact on specific staff groups).
  • Values and behaviours; communication – expectations for what the change will deliver and the benefits; maintaining an overview of direction of travel.

Personal and professional development

Development options to consider when working towards this level

Learning on the job

  • Gain membership of cross-disciplinary/Faculty leadership groups – providing opportunity to:
  • Act as a key advisor to influence and support the management of organisational and change programmes.
  • Evaluate the outcome of change programmes to facilitate continuous improvement.

Learning from others  

  • Lead a project within a Community of Practice.
  • Network with senior colleagues across UCL and other organisations to keep abreast of best practice.
  • Engage with professional bodies – e.g. CIPD (Chartered Institute of Personnel and Development).

Formal learning

  • Attend training to support a business-focused mind-set and approach (e.g. strategic planning and change management).

* You may wish to explore the listed formal training themes / topics on LinkedIn Learning.

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.

Adhering to principles and values

  • Upholding ethics and values.
  • Acting with integrity.
  • Utilising diversity.
  • Showing social and environmental responsibility.

Coping with pressure and setbacks

  • Coping with pressures.
  • Showing emotional self-control.
  • Balancing work and personal life.
  • Maintaining a positive outlook.
  • Handling criticism.

Entrepreneurial and commercial thinking

  • Monitoring markets and competitors.
  • Identifying business opportunities.
  • Demonstrating financial awareness.
  • Controlling costs.
  • Keeping aware of organisational issues.

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website

Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.