General Workshop & Laboratory Services - Grade 8 (Management Pathway)

Experiences

Activities and responsibilities likely to be required when working at this level

Health & Safety responsibilities

• Advise and oversee significant equipment purchases ensuring compliance and alignment to School/Department/Faculty/Research Centre/Research Group priorities in conjunction with Senior Specialist Technicians where appropriate
• Ensure that all equipment is appropriately maintained in conjunction with Senior Specialist Technicians where appropriate
• To be responsible for the implementation of the University's health and safety policy, translating this into effective local policies and procedures
• Hold specific safety responsibilities (e.g. membership of School/Department/Faculty/Research Centre/Research committees)
• Work with Principal Investigators to ensure all necessary safety paperwork is completed/reviewed across the School/Department
• Lead safety inspections and accident investigations
• Maintain up-to-date health and safety knowledge providing expert support/advice to others

Core responsibilities

• Provide management, motivation and support to the School/Department/Faculty/Research Centre/Research technical team developing the team to keep pace with changing teaching, research and technology needs
• Schedule, prioritise and monitor work and performance in line with demands and deadlines
• Be responsible for the recruitment of all technical staff
• Manage all space and its allocation ensuring that it is used to maximum effect 
• Work collaboratively with other areas of the University to achieve efficiency and elimination of duplicated effort
• Organise and facilitate meetings as necessary and attend and present at School/Department/Faculty/Research Centre/Research meetings and forums
• Lead the development of School/Department services and facilities ensuring that they remain fit-for-purpose and deliver maximum benefit 
• Lead change-management initiatives at a local level in collaboration with more senior staff
• Hold responsibility for the effective operation of stock control, whole life costings and asset management/inventory systems across the School/Department/Faculty/Research Centre areas
• Contribute data to influence budget-setting processes
• Hold overall management responsibility for all facilities ensuring that local facility management arrangements are robust and compliant 
• Lead small- and large-scale buildings works
• Oversee School/Department/Faculty/Research Centre/Research Group security and access control arrangements
• Assess, develop and implement School/Department/Faculty/Research Centre/Research-wide training/development arrangements
• Develop and maintain a broad knowledge and skills base, sharing with others
• Mentor/coach junior staff
• Ensure invoices and internal transfers are processed correctly 
• Manage specific specialist laboratory or facility areas of work

• Personal and professional development

• Development options to consider when working towards this level

• Learning on the job

• Provide short term cover during periods of annual leave, for senior management
• Provide consultancy with internal and external stakeholders
• Develop and run training sessions for staff
• Deputise for day to day tasks as required for the line manager
• Take ownership of projects at a higher level
• Delegate pieces of work to junior members of staff
• Leading on small facility, equipment, leading on large scale design/developing engineering projects or policy projects
• Provide advice on the implementation of policy,
• Provide costs of equipment and/or infrastructure for research funding applications and other projects, 
• Developing an understanding of how lab/workshops are managed

• Learning from others  

• Work shadow other team members in their area of responsibility 
• Seek out secondment opportunities
• Seek out mentoring opportunities
•  Attend and present at relevant conferences
• Participate in boards and international committees 

• Formal learning

• •    Accreditation/certification from a recognised professional body 
• •    Specialised training related to the specific area 
• •    UCL Leadership and/or Management training 
• •    Apply for training through a mid-career apprenticeship programme
   

• Transferable skills and competencies

• UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.
• Following instructions and procedures 
• Following directions
• Following procedures
• Time keeping and attending
• Demonstrating commitment
• Showing awareness of safety issues
• Complying with legal obligations

• Working with people

• Understanding others
• Adapting to the team
• Building team spirit
• Recognising and rewarding contributions
• Listening
• Consulting others
• Communicating proactively
• Showing tolerance and consideration
• Showing empathy
• Supporting others
• Caring for others
• Developing and communicating self-knowledge and insight

• Analysing

• Analysing and evaluating information
• Testing assumptions and investigating
• Producing solutions
• Making judgements
• Demonstrating systems thinking

• UCL Ways of Working

• These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website.