UCL Career Frameworks


General Workshop & Laboratory Services - Grade 8 (Management Pathway)

Example job roles: Technical Manager, Deputy Unit Manager, Facilities and Lab Operations Manager, Building Manager, Safety Officer

Level: Advanced


Activities and responsibilities likely to be required when working at this level

Health & Safety responsibilities

  • Advise and oversee significant equipment purchases ensuring compliance and alignment to School/Department/Faculty/Research Centre/Research Group priorities in conjunction with Senior Specialist Technicians where appropriate
  • Ensure that all equipment is appropriately maintained in conjunction with Senior Specialist Technicians where appropriate
  • To be responsible for the implementation of the University's health and safety policy, translating this into effective local policies and procedures
  • Hold specific safety responsibilities (e.g. membership of School/Department/Faculty/Research Centre/Research committees)
  • Work with Principal Investigators to ensure all necessary safety paperwork is completed/reviewed across the School/Department
  • Lead safety inspections and accident investigations
  • Maintain up-to-date health and safety knowledge providing expert support/advice to others

Core responsibilities

  • Provide management, motivation and support to the School/Department/Faculty/Research Centre/Research technical team developing the team to keep pace with changing teaching, research and technology needs
  • Schedule, prioritise and monitor work and performance in line with demands and deadlines
  • Be responsible for the recruitment of all technical staff
  • Manage all space and its allocation ensuring that it is used to maximum effect 
  • Work collaboratively with other areas of the University to achieve efficiency and elimination of duplicated effort
  • Organise and facilitate meetings as necessary and attend and present at School/Department/Faculty/Research Centre/Research meetings and forums
  • Lead the development of School/Department services and facilities ensuring that they remain fit-for-purpose and deliver maximum benefit 
  • Lead change-management initiatives at a local level in collaboration with more senior staff
  • Hold responsibility for the effective operation of stock control, whole life costings and asset management/inventory systems across the School/Department/Faculty/Research Centre areas
  • Contribute data to influence budget-setting processes
  • Hold overall management responsibility for all facilities ensuring that local facility management arrangements are robust and compliant 
  • Lead small- and large-scale buildings works
  • Oversee School/Department/Faculty/Research Centre/Research Group security and access control arrangements
  • Assess, develop and implement School/Department/Faculty/Research Centre/Research-wide training/development arrangements
  • Develop and maintain a broad knowledge and skills base, sharing with others
  • Mentor/coach junior staff
  • Ensure invoices and internal transfers are processed correctly 
  • Manage specific specialist laboratory or facility areas of work
  • Personal and professional development

  • Development options to consider when working towards this level
  • Learning on the job

  • Provide short term cover during periods of annual leave, for senior management
  • Provide consultancy with internal and external stakeholders
  • Develop and run training sessions for staff
  • Deputise for day to day tasks as required for the line manager
  • Take ownership of projects at a higher level
  • Delegate pieces of work to junior members of staff
  • Leading on small facility, equipment, leading on large scale design/developing engineering projects or policy projects
  • Provide advice on the implementation of policy,
  • Provide costs of equipment and/or infrastructure for research funding applications and other projects, 
  • Developing an understanding of how lab/workshops are managed
  • Learning from others  

  • Work shadow other team members in their area of responsibility 
  • Seek out secondment opportunities
  • Seek out mentoring opportunities
  •  Attend and present at relevant conferences
  • Participate in boards and international committees 
  • Formal learning

  • •    Accreditation/certification from a recognised professional body 
  • •    Specialised training related to the specific area 
  • •    UCL Leadership and/or Management training 
  • •    Apply for training through a mid-career apprenticeship programme
  • Transferable skills and competencies

  • UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.
  • Following instructions and procedures 
  • Following directions
  • Following procedures
  • Time keeping and attending
  • Demonstrating commitment
  • Showing awareness of safety issues
  • Complying with legal obligations
  • Working with people

  • Understanding others
  • Adapting to the team
  • Building team spirit
  • Recognising and rewarding contributions
  • Listening
  • Consulting others
  • Communicating proactively
  • Showing tolerance and consideration
  • Showing empathy
  • Supporting others
  • Caring for others
  • Developing and communicating self-knowledge and insight
  • Analysing

  • Analysing and evaluating information
  • Testing assumptions and investigating
  • Producing solutions
  • Making judgements
  • Demonstrating systems thinking
  • UCL Ways of Working

  • These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website

4 January 2024

Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.