UCL Career Frameworks


General Workshop & Laboratory Services - Grade 5

Example job roles: Assistant Technician, Animal Technician, Technician, Cleanroom Technician

Level: Developing/Skilled 


Activities and responsibilities likely to be required when working at this level

Health & Safety responsibilities

  • Report faults or damage to equipment and assist with simple maintenance tasks
  • Promote and follow safe working practices
  • Understand and follow safety paperwork, with the ability to identify and report hazards
  • Conduct routine compliance tasks
  • Maintain good housekeeping, assisting with waste disposal procedures and cleaning activities

Core responsibilities

  • Contribute to meetings
  • Make suggestions to improve the service
  • Contribute to and support change
  • Assist with stock control and stores operations
  • Assist with record keeping, inventory and asset management 
  • Conduct portering duties
  • With high level of accuracy, prepare routine reagents and materials adhering to standard operating procedures where necessary
  • Operate simple equipment following instruction or standard operating procedures and interpret simple results
  • Organise laboratory spaces in preparation of scheduled activities
  • Report faults or damage to infrastructure
  • Set up and operate equipment following well-established procedures
  • Assist with the induction of new staff and students
  • Supervise and provide support to students, staff and workshop users of equipment (if applicable) 
  • Develop an understanding of fire, health & safety and Control of Substances Hazardous to Health (COSHH) regulations

Personal and professional development

Development options to consider when working towards this level

Learning on the job

  • Develop an understanding of how to carry out simple equipment maintenance
  • Develop an understanding of how to troubleshoot equipment within area of work
  • Understand the requirements of specific procedures e.g, clean-up for particular classes or substances, simple ordering and pipetting 
  • Learn about materials most commonly used in the workshops
  • Conduct background reading on materials, processes, machines etc

Learning from others  

  • Work shadow others to gain an understanding of how to use equipment in workshops 

Formal learning

  • Manual handling training
  • Microsoft Software (Word, Excel)
  • Control of Substances Hazardous to Health (COSHH) training
  • Fire Warden training
  • General workshop health & safety
  • Industry/job specific software training to gain basic proficiency

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.

Applying expertise and technology

  • Applying technical expertise
  • Building technical expertise
  • Sharing expertise
  • Using technology resources
  • Demonstrating physical and manual skills
  • Demonstrating cross-functional awareness
  • Demonstrating spatial awareness

Working with people 

  • Understanding others
  • Adapting to the team
  • Building team spirit
  • Recognising and rewarding contributions
  • Listening
  • Consulting others
  • Communicating proactively
  • Showing tolerance and consideration
  • Showing empathy
  • Supporting others
  • Caring for others
  • Developing and communicating self-knowledge and insight

Planning and organising

  • Setting objectives
  • Planning
  • Managing time
  • Managing resources
  • Monitoring progress

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website

4 January 2024

Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.