General Workshop & Laboratory Services - Grade 4

Experiences

Activities and responsibilities likely to be required when working at this level

Health & Safety responsibilities

• Report faults or damage to equipment and assist with simple maintenance tasks
• Promote and follow safe working practices
• Understand and follow safety paperwork, with the ability to identify and report hazards
• Conduct routine compliance tasks
• Maintain good housekeeping, assisting with waste disposal procedures and cleaning activities

Core responsibilities

• Contribute to meetings
• Make suggestions to improve the service
• Contribute to and support change
• Assist with stock control and stores operations
• Assist with record keeping, inventory and asset management 
• Conduct portering/manual handling duties
• Operate simple equipment following instruction or standard operating procedures
• Organise laboratory spaces in preparation of scheduled activities
• Report faults or damage to infrastructure
• Set up and operate equipment following well-established procedures
• Set up lab coats and laundry

Personal and professional development

Development options to consider when working towards this level

Learning on the job

• Gain awareness of how to use basic IT applications
• Conduct lab inductions for PhDs students and staff (to consider size of the lab and hazard level)

Learning from others  

• Work shadow colleagues to gain an understanding of new or different work practices
• Join a Community of Practice
• Access mentoring support from a colleague or local mentoring scheme

Formal learning

• Manual handling training
• First Aid training
• Fire Warden training

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.

Planning and Organising

• Setting objectives
• Planning
• Managing time
• Managing resources
• Monitoring progress.

Developing results and setting customer expectations

• Focusing on customer needs and satisfaction
• Setting high standards for quality
• Monitoring and maintaining quality
• Working systematically
• Managing quality processes
• Maintaining productivity levels
• Driving projects to success

Following instructions and procedures

• Following directions
• Following procedures
• Time keeping and attending
• Demonstrating commitment
• Showing awareness of safety issues
• Complying with legal obligations.

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website.