Change and Delivery - grade 8

Experiences

Activities and responsibilities likely to be required when working at this level

• Advanced change and delivery professional.

• Ability to anticipate and resolve complex and critical issues and are adept at bringing others together in a collaborative manner.

• Ability to translate complex concepts and proactively identify risks and dependencies.

• Ability to motivate and influence others, providing leadership to the teams you work with and develop and manage mature relationships with a variety of stakeholders across UCL.

• Must be able to ommunicate clearly in both written and verbal formats, able to write compelling proposals and papers and present confidently to others.

• Skilled facilitator and can design and facilitate high quality meetings and workshops.

• Ability to plan and manage budgets and manage suppliers / 3rd party activities to deliver as appropriate.
  
  Specific responsibilities relevant to particular roles:

  Agile Delivery/Delivery Support/Project Management; Inspire and lead a cross-functional team to deliver value safely, iteratively and frequently to users across the university. Facilitate compelling and collaborative agile ceremonies and meetings. Proactively identify and resolve issues, risks and dependencies; manage budget; manage third parties appropriately; develop relationships with stakeholders; prepare appropriate artefacts for governance and communication.

  Business Analysis; Work closely with stakeholders to understand their processes, organisational context, goals and immediate needs. Help identify and shape the solution options while representing user and stakeholder perspectives and needs while maintaining a focus on delivering value. Undertake analysis to determine needs, value and benefits. Participate in feasibility assessments. Capture roadmap and backlog items clearly and ensure they have sufficient detail to deliver the change required.

  Senior PMO Analysis; Portfolio level financial management; data analysis and reporting, governance and compliance; process improvement and implementation; provide specialist advisory support to colleagues.

Personal and professional development

Development options to consider when working towards this level

Learning on the job

• Take ownership of a particular area of work
• Design and deliver compelling workshops
• Prepare and present at demos; adapt and improve team level ceremonies to Drive maximum value
• Identify and act on areas for improvement

Learning from others  

• Shadow other team events and ceremonies and participate in communities.

• Work with an internal or external mentor to support your development.

• Join an outside special interest group or community to learn about best practice in other organisations and sectors

Formal learning

• Formal qualification relevant to role e.g. Scrum Master (CSM) or Scaled Agile Scrum Master certifications. PRINCE2, Management of Portfolios (MoPs); Lean Six Sigma

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.

Deciding and initiating action

• Making decisions.
• Taking responsibility.
• Acting with Confidence.
• Acting on own initiative.
• Taking action.
• Taking calculated risks.

Analysing

• Analysing and evaluating information.
• Testing assumptions and investigating.
• Producing solutions.
• Making judgements.
• Demonstrating systems thinking.

Developing results and setting customer expectations

• Focusing on customer needs and satisfaction.
• Setting high standards for quality.
• Monitoring and maintaining quality.
• Working systematically.
• Managing quality processes.
• Maintaining productivity levels.
• Driving projects to success.

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website.