Example job roles: Project Support Assistance
Level: Developing/Skilled
Experiences
Activities and responsibilities likely to be required when working at this level
- Provide support and coordination for delivery activities at either a team or delivery domain level.
- Work independently or with minimal supervision
- Supporting multiple product, platforms or projects;
- Support and coordinating the development and organisation of workshops and meetings, following key processes and methodologies with excellent attention to detail.
- Build relationships with a variety of internal and external stakeholders, using a range of different communication methods and are able to manipulate and present routine data for analysis.
Personal and professional development
Development options to consider when working towards this level
Learning on the job
- Work as part of a delivery team, taking on delivery tasks e.g. arranging agile ceremonies; updating user stories in delivery tooling
- Preparing artefacts for upcoming ceremonies and meetings
- Supporting with logistics preparation for events and meetings
- Supporting with risk and dependency tracking
Learning from others
- Find an internal or external mentor to support your development
- Join a relevant delivery community, attend other teams’ and domains’ agile ceremonies to observe
Formal learning
Transferable skills and competencies
UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.
Planning and organising
- Setting objectives.
- Planning.
- Managing time.
- Managing resources.
- Monitoring progress.
Presenting and communicating information
- Speaking fluently.
- Explaining concepts and opinions.
- Articulating key points of an argument. Presenting and public speaking.
- Projecting credibility.
- Responding to an audience.
Working with people
- Understanding others.
- Adapting to the team.
- Building team spirit.
- Recognising and rewarding contributions.
- Listening.
- Consulting others.
- Communicating proactively.
- Showing tolerance and consideration.
- Showing empathy.
- Supporting others.
- Caring for others.
- Developing and communicating self-knowledge and insight.
UCL Ways of Working
These describe expected behaviours in line with UCL culture and values. For Ways of Working indicators and steps to development please refer to the Ways of Working website.
“Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.
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