Example job roles: Head of Functional Area, Head of Faculty IT, Digital Education Advisory Leadership Support, ARC Engagement Management
Level: Senior
Experiences
Activities and responsibilities likely to be required when working at this level
- Managing and leading a team involved in relationship and engagement activities
- Have a clear understanding of the organisation in terms of its culture, vision, mission, and strategic direction, in the context of the wider HE/Research sector, in order to define and manage the capability
- Surfacing and filtering data and insight and presenting back to senior management across the organisation
- Building relationships at a senior level
- Managing financial responsibilities
- Representing UCL’s interests externally e.g. other universities, partners and suppliers
- Representing IT at strategic meetings across UCL
- Acting as the point of escalation for service complaints
- Member of a senior management team setting strategy for relevant parts of the organisation
Personal and professional development
Development options to consider when working towards this level
Learning on the job
- Leading a team; developing initiatives – training, support, etc.
- Contributing to bids and writing lean business cases
- Future planning (service planning)
- Preparing reports for senior management
- Identifying requirements and trends
- Developing roadmaps
- Contributing towards strategy
Learning from others
- Working in teams to share good practice
- Rresentations to senior management
- Running a Community of Practice (CoP)
- Presenting at conferences
- Liaising with and mediation between other operational groups
Formal learning
- CBRM qualification
- Management training
- Academic qualifications
Transferable skills and competencies
UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.
Deciding and initiating action
- Making decisions
- Taking responsibility
- Acting with Confidence
- Acting on own initiative
- Taking action
- Taking calculated risks
Leading and supervising
- Providing direction and co-ordinating action
- Supervising and monitoring behaviour
- Coaching
- Delegating
- Empowering staff
- Motivating others
- Developing staff
- Identifying and recruiting talent
Entrepreneurial and commercial thinking
- Monitoring markets and competitors
- Identifying business opportunities
- Demonstrating financial awareness
- Controlling costs
- Keeping aware of organisational issues
UCL Ways of Working
These describe expected behaviours in line with UCL culture and values. For Ways of Working indicators and steps to development please refer to the Ways of Working website.
“Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.
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