Transforming Our Professional Services


Career Frameworks

We’ve developed a series of frameworks and a new Career Frameworks website to support colleagues in professional services with their career development

    What are Career Frameworks?

    The frameworks are designed to provide staff (and potential employees) with clear information about the skills and experience required to perform a range of job roles, in different service areas and at different levels of seniority across UCL, which can be used to support and inform ongoing personal and professional development. 

    The frameworks are developed in partnership with professional services staff – with staff from each job family helping to identify key skills and experience, providing guidance on how to develop these and sharing case-studies of their own experience. They help clarify the way we talk about development, and enable us to have consistent and transparent expectations of how careers work at UCL.

    Following the successful Communications and Marketing framework pilot in February last year, we now have frameworks for staff working in Education Administration and Student Support, Human Resources and Project and Programme Management. To help staff browse through and across these different frameworks, we’ve launched the new Career Frameworks website. 

    For each job family, the Career Frameworks outline: 

    • Core experience associated with each professional level within job families.
    • Transferable skills and Competencies skills associated with each professional level.
    • Development activities that may support vertical and lateral career progression. 
    • UCL Core Behaviours for Professional Services – behaviours linked to success at professional levels throughout the organisation. 

    Visit the Career Frameworks website

    Career Frameworks now part of business as usual

    Career Frameworks, as part of the Career Pathways project that includes UCL Ways of Working, are now well established and embedded into the way we work at UCL. As such the project has been transitioned to business as usual and now sit in Human Resources in the Organisational Development, with Loleta Fahad continuing as Head of Career Pathways. 

    Further Career Frameworks will be developed in partnership with staff from each job family and published over the next 12-14 months - starting with Frameworks for colleagues working in IT, Data and Insight, and Operations Management roles.