Transforming Our Professional Services


Transforming Our Professional Services (TOPS) Programme

The TOPS Programme offers a once in a generation opportunity to transform the way professional services work at UCL. We are reimagining the way we work, making the transactional straight forward and efficient so we can focus more on specialist support to students and staff.

The TOPS Programme aims to:

  • Provide more effective professional services and a more satisfied UCL community
  • Provide more fulfilling careers for professional services staff 
  • Enable greater investment in UCL’s academic mission by improving value for money and efficiency in UCL’s professional services

TOPS Vision

Our vision for professional service excellence across UCL is for effective, efficient and integrated professional services that enable us to:

  • achieve academic excellence
  • sustain our position as one of the top ten universities in the world
  • create an environment in which our staff can personally develop and fulfil their potential

Contact us

If you have any feedback, suggestions or thoughts about the TOPS Programme please get in touch.