Transforming Our Professional Services


Transforming Our Professional Services (TOPS) Programme

The TOPS Programme was established in 2016 with the aims of:

  • Providing more effective professional services and a more satisfied UCL community
  • Providing more fulfilling careers for professional services staff 
  • Enabling greater investment in UCL’s academic mission by improving value for money and efficiency in UCL’s professional services

TOPS Vision

Our vision for professional service excellence across UCL is for effective, efficient and integrated professional services that enable us to:

  • achieve academic excellence
  • sustain our position as one of the top ten universities in the world
  • create an environment in which our staff can personally develop and fulfil their potential

Professor Anthony Smith, Vice-Provost (Education & Student Affairs) on why we are transforming our professional services:

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