Teaching & Learning


Postgraduate Taught Experience Survey (PTES) results now available

23 September 2019

Faculty, departmental and programme-level results can now be accessed by staff.


Departments across UCL can now access the results from the 2019 Postgraduate Taught Experience Survey (PTES). You will need to log-in with your usual UCL credentials.

Access the PTES results on the You Shape UCL website (log in required)

Over 6,300 UCL postgraduates took part in the survey, giving UCL an overall response rate of 42%, up from 40% last year. This is also significantly higher than the sector average of 31.5%, giving UCL a strong sample size.

This year’s PTES results were encouraging, with a small rise in overall satisfaction, which increased to 79.7%, in comparison with 79.3% in 2018.

There were larger rises in UCL’s satisfaction scores for Teaching and Learning, and dissertations and major projects, which both climbed 0.6 percentage points.

Among departments with over 50 respondents, The Institute of Epidemiology and Healthcare had the highest overall satisfaction score, achieving a very impressive 91.9%. The Institute of Archaeology was not far behind, with 91.6% of participating students agreeing that ‘Overall, I am satisfied with the quality of the course’.

Pro-Vice-Provost for Student Experience, Deborah Gill notes:

“The 2019 PTES results will help departments, schools and faculties across UCL continue to improve the postgraduate experience. This is an important priority across the university, since postgraduates now make up a narrow majority of UCL’s students.

PTES scores will be included in the data set for the revised Annual Student Experience Review (ASER) process, which will combine undergraduate and postgraduate feedback to guide local changes. Students can see the You Shaped UCL campaign for examples of how surveys such as PTES inspire meaningful changes at UCL”.

Sharing the results with your students

Departments are welcome to share the results with students, either digitally or in meetings such as their Student-Staff Consultative Committees (SSCC).

Please note, however, that the results should not be used on promotional materials or websites, or shared with non-UCL contacts.

The next major feedback survey will get underway in late October, with the launch of New to UCL 2019, asking students at all levels of study to provide feedback on their experience of starting at UCL.