Teaching & Learning


Initiatives and resources supporting the objectives of UCL's Education Strategy 2016-21


Supporting students' mental health: training for professional services 11 November

11 November 2021, 1:00 pm–2:30 pm

Man on a laptop with headphones on. Wes Hicks / Unsplash.com

Calling all professional services: are you often the first point of contact for students when they are experiencing difficulties? Join this session with Student Support and Wellbeing to access some practical tools, whilst supporting your wellbeing.

This event is free.

Event Information

Open to







UCL Arena Centre


This event will take place online.
Details and registration will be sent to you.
United Kingdom

You must use Desktop@UCL to register for this event

You will need to use either Desktop@UCL or a secure VPN (Virtual Private Network) to book an event on MyLearning. 

Please visit ISD guidance pages for information on this. Please note it is recommended that you use Internet Explorer as your web browser whilst using MyLearning.     

Thursday 11 November 13:00 - 14:30 

Professional Service staff within departments are often the first point of contact for students when they are experiencing difficulties.

In this session, we will address and explore what it means to be that first point of contact.

We will provide you with information and some practical tools to enable confidence for you in this role and to also support yourself in this role.

After attending this session you will 

  • have access to practical tools to use when receiving first disclosure
  • understand the difference between a mental health crisis and having a mental illness
  • have increased confidence in sign posting and referring students to services
  • know where and how to look after your own wellbeing when supporting others

Who should attend

You should attend if you are a professional services member of UCL staff, who supports students' learning.