Support during the coronavirus (COVID-19) outbreak

Due to the current coronavirus (COVID-19) outbreak, there have been some changes to our support services until further notice, but you still have access to plenty of support during this period.

Support available to you

General self-help resources

There's still plenty of support you can access. Read more information on what's available and how to access it.


#WeAreUCL campaign icon, showing cherry blossom, the UCL Portico building and

The new #WeAreUCL campaign celebrates the diversity and spirit of our community in these extraordinary times.

Global student assistance programme


Free, confidential wellbeing support and advice is available at any time, any day. This support is currently open to all our students overseas.

'Looking out for our students' phone campaign

Man on the phone behind computer screens

In a new campaign, UCL staff are calling our students for a friendly and reassuring chat during the current period.

Fika: the mental fitness app to help you succeed

Fika app promotional image

Fika is a free mental health fitness app that helps you to succeed during these difficult times.

Main coronavirus FAQs

Visualisation of Severe Acute Respiratory Syndrome coronavirus 2

Here you can find UCL's main coronavirus FAQs for students, with information on how different aspects of your studies may be affected.

UCLcares articles

Cartoon bear and rabbit

A whole host of articles to help you look after yourself and stay connected during the outbreak.

UCLcares events and activities

Illustration of UCL balloons and clouds

They might have moved online, but there are still lots of events and activities on offer to help you stay well.

Health care


As a reminder, health care services remain available. Please seek medical care if you need it.

Accommodation FAQs

Hand with keys

Here you will find our FAQs regarding UCL Accommodation during the coronavirus outbreak.

FAQs for Study Abroad students


Get your questions answered if you're a student studying abroad in the current academic year.

Financial support

money and ATM machine

Financial support for students affected by COVID-19 is available. Students' Union UCL summarises what's on offer.

Continuing to learn remotely

Laptop and books on a desk

On this page we provide some guidance around how to get started and learn effectively online as your tutors switch to a digital format.

    Teaching and assessments

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    Due to the coronavirus pandemic, the university is adopting alternative teaching and assessment methods for students.

      Illness and unexpected disruptions to your exam or assessment

      Link to Defer your exam or assessment

      If you are experiencing severe difficulties, such as ill health, you may need to think about postponing your exams.

      MBBS Student Support


      Students in the UCL Medical School have access to an additional source of support from the MBBS Student Support team.

      Community Group

      Large letter 'U' sculpture for Students' Union UCL

      The Students' Union have set up a Community Group on Facebook to bring students together during this difficulty time.

      Advice Service

      advice service

      The independent Advice Service in Students' Union UCL can help you with a range of issues, including complaints and legal disputes.

      Every Mind Matters

      Neon sign reading 'and breathe' among leaves

      The NHS Every Mind Matters campaign is encouraging us all to look after our mental health during the current situation.

      Support for bereavement

      Coping with bereavement

      Bereavement may be even more difficult than usual in the current situation. Find out what support is available.

      If you think you may have COVID-19, visit NHS 111 online (or local equivalent overseas) and follow the instructions given


      Crisis support

      Student Support and Wellbeing does not offer emergency support.

      If you're experiencing a mental health crisis and are in immediate danger of hurting yourself or others:

      • Call 999 (or your local equivalent if overseas for urgent support - you may be directed to A&E (Accident & Emergency) or an ambulance may be called

      If you're feeling distressed and need urgent support:

      • Contact your GP surgery to request an emergency appointment - this will most likely be over the phone
      • If your GP surgery isn't open, call the free NHS out-of-hours medical line on 111 for help accessing the right services
      • You can call the Samaritans on 116 123 to talk to someone at any time, day or night