Teaching & Learning


Supporting students during times of change and uncertainty 16 Sept

16 September 2020, 12:00 pm–1:30 pm

Woman sitting on floor typing on a laptop. Credit: Thought Catalog/ Unsplash

Join this supportive and interactive workshop, which will equip you with skills to provide effective support and to enable excellence remotely.

Event Information

Open to





UCL Arena Centre


This event will take place online.
Details and registration will be sent to you.
United Kingdom

You must use Desktop@UCL to register for this event

You will need to use either Desktop@UCL or a secure VPN (Virtual Private Network) to book an event on MyLearning. 

Please visit ISD guidance pages for information on this. Please note it is recommended that you use Internet Explorer as your web browser whilst using MyLearning.     

Wednesday 16 September 12:00 - 13:30

Student Support and Wellbeing, together with UCL Arena Centre are delivering this session, which is open to all staff at UCL who interact with students. 

The session will cover topics such as:

  • having supportive conversations using a coaching approach
  • maintaining focus and productivity during times of uncertainty
  • appropriate signposting, referrals and escalations
  • inclusive learning and support practices
  • looking after oneself when supporting others

After attending this session you will 

  • understand how to have supportive conversations
  • know how to maintain focus and productivity
  • be able to appropriately signpost
  • understand how to look after yourself 

You will be emailed directly by Student Support and Wellbeing (SSW) with information on how to access this session, once you have signed up.  

Please note this session is delivered over Microsoft Teams using PowerPoint, with interactivity via the chat. 

Should you have access requirements, please email: emma.hughes@ucl.ac.uk 

Please note: The session will be 90 minutes long and will be limited to a maximum of 15 attendees to allow time for participation.

These sessions will be repeated a number of times on a weekly basis over the summer period. Further dates can be found here. 

Who should attend

You should attend if you are a member of UCL staff, personal tutor or a colleague who has any contact with students.