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Student and Registry Services

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Student and Registry Services

Student and Registry Services (SRS) provides administrative, pastoral and academic support across the entire student lifecycle.

Our primary face-to-face enquiry service for students is based in the Student Centre and should be the first point of contact for any student enquiries. Students or staff looking for information on student-facing services provided by SRS should visit the Students website. 

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Our teams and responsibilities

Our 260 professional services staff work within 20 teams and 4 departments across multiple sites.

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Academic policy and quality

Find out more about UCL's academic regulations and regular quality review processes.

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Compliance

Find further information on matters of compliance, such as Prevent, GDPR and Tier 4 Visa information.

Invigilation

Exams and student records

Staff can find out more about the administration of UCL examinations and student records.

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Governance and committees

Details of UCL's academic structure, formal committees, research and governance policies. 
Troubleshooting

Portico

Find out more about Portico, including helpdesk support and troubleshooting for the Portico Student Information System.

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Projects and events

SRS's ongoing project work and calendar of activities, includes the Academic Model Project and Student Success Platform. 

Find out more about Student Support and Wellbeing

Student services

Find out more about the services we provide to support students throughout their time at UCL.

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Student statistics

Annual data on the composition of UCL's student body running as far back as 1995-96.

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Widening Participation

Our programme of activities for students in years 5-13 and adult learners who are under-represented in higher education. 

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Admissions manual

Information for Admissions staff on entry requirements and country-specific qualification equivalents.

Find what to do if you're concerned about a student

Staff intranet

Information for SRS staff on internal policies and processes relating to HR, finance, IT and equipment.