Questions? askUCL

Student Enquiries Centre

The team at the Student Enquiries Centre can advise you how to complete many UCL processes and how to access the core services that UCL provides

Student Enquiries Centre and coronavirus (COVID-19) 

Following government guidance regarding the coronavirus (COVID-19) outbreak, the Student Enquiries Centre has been closed and there will be no access to any part of the Student Centre building until further notice.

Although we have stopped providing a face-to-face service, we have now moved entirely online. If you have any questions during this time, please get in touch with us through askUCL, our online student enquiries system.

During this period, we will not be able to provide any printable items or sign off any forms, however, we may be able to provide the information required in an alternative format. 

Unfortunately, we have had to suspend the following services:

Our operational hours are now Monday to Friday, from 9am to 5pm. We will aim to respond to your enquiry within 5 working days.

Support offered by the Student Enquiries Centre

We continue to provide the following services:

The Student Enquiries Team can also provide you with information on other services at UCL some of which have been referred below.  However, we advise that you refer to the webpages first, as they will have the latest updates on how these services are currently being offered during the coronavirus (COVID-19) outbreak: