Questions? askUCL

Student Enquiries Centre

The team at the Student Enquiries Centre can advise you how to complete many UCL processes and how to access the core services that UCL provides

Student Centre closed

Following guidance regarding coronavirus (COVID-19), the Student Enquiries Centre has been closed and there will be no access to any part of the Student Centre building until further notice.

If you have any questions or require support during this time, get in touch with us through askUCL, our online student enquiries system

Services for current students

Students on a welcome tour

Find out more about proof of enrolment, bank account letters, Schengen visa letters and information regarding your student status.

Services for alumni

Girl with UCL jacket in the South Quad

Find out more about confirmation of award and information about the UCL Alumni community.

Services for third parties

Desktop with keyboard, mouse and phone

Find out how to request proof of enrolment and/or confirmation of award for current and former UCL students.

Where to find us

If you can't find what you're looking for here, you can visit us in person at the Student Enquiries Centre. We provide information and support to students enrolled on programmes of study at UCL and to UCL alumni. You can find us on Floor 1 of the Student Centre building at 27-28 Gordon Square