Student and Registry Services



Find out more about Portico, the UCL student information system, including helpdesk support, troubleshooting and making change requests.
Portico helpdesk

Portico helpdesk

You can report an issue either by telephone on +44 (0)20 7679 0637 or by email to portico-helpdesk@ucl.ac.uk

Find out more about UCL's approach to Prevent

Access to Portico

Students and staff can find out more about gaining access to Portico.


General troubleshooting

Read how-to guides to common issues with Portico.

Find out more about the Registrar's Office

Timetable troubleshooting

Specific guidance for users encountering problems with the timetable.

Find out more about Academic Services

What is Portico

Learn more about the services available to staff and students.

Find out more about Access and Admissions

Portico change requests

Information for staff about requesting changes to Portico.