Student and Registry Services



Find out more about Portico, the UCL student information system, including helpdesk support, troubleshooting and making change requests.
Portico helpdesk

Portico support

You can report an issue either by telephone on +44 (0)20 7679 5000 (internal: 25000) or by email to itservices@ucl.ac.uk

UCL Portico columns

Access to Portico

Students and staff can find out more about gaining access to Portico.


General troubleshooting

Read how-to guides to common issues with Portico.

Open calendar

Timetable troubleshooting

Specific guidance for users encountering problems with the timetable.

Graduation cap in the air

What is Portico

Learn more about the services available to staff and students.

People in a theatre with raised hands

Portico change requests

Information for staff about requesting changes to Portico.

Student Communication

Portico Updates

Information about Portico outage for essential maintenance work 12-18 August 2022.