Library Services


What we do

We provide:

  • expert staff to help you get the most from UCL's resources
  • inspiring spaces for learning (individually and in groups)
  • a vast and rich collection of books, e-resources and journals
  • access to UCL Special Collections with treasures from UCL's history at the forefront of scientific research
  • a place to come together and share expertise

The specialist tools we've developed in bibliometrics and data management are helping researchers to exploit data as it becomes available at UCL and supporting UCL researchers to demonstrate the impact of their work.

Last year we had more than three million visits to our libraries, including visits from UCL staff and students, NHS staff and the general public. We also engage staff, students and external audiences through academic teaching sessions, exhibitions, special events, community and school links and social media.

Annual Report, 2020

Decorative image, students studying

The events of 2020 have had a huge impact on many aspects of society and universities are no different. This Annual Report outlines how, despite the many challenges, UCL Library Services rose magnificently to the occasion. 

Read the 2020 Library Services Annual Report

Highlights from 2020's Annual Report

Click and Collect

926 people used our Click and Collect service, ordering 1,711 books.

2020 Annual Report infographic for click and collect. Details in previous text.

Online resources

  • During the lockdown, we increased access to over 270,000 e-books and other types of resource.
  • We purchased over 500 e-books in response to your requests.
  • We acquired 30 new databases to support home study.

2020 Annual Report decorative infographic for online resources. Details in previous text.

Physical visits to our libraries and study spaces

From the reopening in June 2020, to the end of August, we had 10,000 physical visits to our libraries and study spaces.

2020 Annual Report decorative infographic for physical visits. Details in previous text.

National Student Survey 2020

  • 88.5% of respondents agreed "The library resources (e.g. books, online services and learning spaces) have supported my learning well".
  • 90.1% agreed "I have been able to access course-specific resources when I needed to".

2020 Annual Report decorative infographic for National Student Survey. Details in previous text.

LibrarySkills@UCL guide in 2020

There were 56,637 views for all pages in our LibrarySkills@UCL guide between September 2019 and August 2020.

2020 Annual Report decorative infographic for Library Skills Guide. Details in previous text.

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