Register for Multi-Factor Authentication (MFA) with phone call

This guide is aimed at

• Staff only

Before you start

• You should only complete these instructions if you have received an email from the project group inviting you to register for MFA.

• You will need your phone.

Instructions

1. Go to https://aka.ms/MFASetup

2. If you are not already signed in, log in with your UCL credentials

3. Select Next to proceed
   
   
   Fig.1 – More information required
4. Select I want to set up a different method to set up phone call as second factor authentication
   
   
   Fig.2 – I want to set up a different method

5. Select Phone from the drop-down menu
   
   

   
   
   Fig.3 – Choose a different method

6. Select Confirm to set choice
   
   

   
   
   Fig.4 – Confirm Phone choice

7. Enter the phone number you would like to use, select Call me as your authentication method and click Next
   
   

   
   
   Fig.5 – Enter phone number and Call me selected

8. Microsoft MFA will call the telephone number you have provided – answer the call and follow the instructions to confirm phone number
   
   

   
   
   Fig.6 – MFA calling number notification

9. You have successfully registered your phone number for authenticating using calls, select Next to finish the registration process
   
   

   
   
   Fig.7 – Call answered success notification

10. Congratulations, you have successfully set up MFA with telephone calls
    
    

    
    
    Fig.8 – Phone setup success notification

Related guides

• Update your Multi-Factor Authentication (MFA) details
• Register for Multi-Factor Authentication (MFA) with Microsoft Authenticator App
• Register for Multi-Factor Authentication (MFA) with text message