Register for Multi-Factor Authentication (MFA) with phone call

This guide is aimed at

• Staff, Associate staff, Honorary
• Student
• Alumni

Before you start

• You should only complete these instructions if you have been prompted to register for MFA.

• You will need your phone.

Instructions

1. Go to https://aka.ms/MFASetup

2. If you are not already signed in, log in with your UCL credentials

3. Select Next to proceed with registering for MFA or select Skip for now if you would like to defer registering for a later date. You will have a 14-day grace period from the day you receive the notification to register for MFA. Alumni and Honorary must register on their first login, the 14 day grace period does not apply. 
   
   
   
   
   Fig.1 – More information required
4. Select I want to set up a different method to set up phone call as second factor authentication
   
   
   Fig.2 – I want to set up a different method

5. Select Phone from the drop-down menu
   
   

   
   
   Fig.3 – Choose a different method

6. Select Confirm to set choice
   
   

   
   
   Fig.4 – Confirm Phone choice

7. Enter the phone number you would like to use, select Call me as your authentication method and click Next
   
   

   
   
   Fig.5 – Enter phone number and Call me selected

8. Microsoft MFA will call the telephone number you have provided – answer the call and follow the instructions to confirm phone number

   Please note: When the "pound" symbol is mentioned, use the # key on your device

   
   
   Fig.6 – MFA calling number notification

9. You have successfully registered your phone number for authenticating using calls, select Next to finish the registration process
   
   

   
   
   Fig.7 – Call answered success notification

10. Congratulations, you have successfully set up MFA with telephone calls
    
    

    
    
    Fig.8 – Phone setup success notification

Related guides

• Update your Multi-Factor Authentication (MFA) details
• Register for Multi-Factor Authentication (MFA) with Microsoft Authenticator App
• Register for Multi-Factor Authentication (MFA) with text message