Information Services Division


Register for Multi-Factor Authentication (MFA) with Microsoft Authenticator app

This guide is aimed at

  • Staff, Associate staff, Honorary
  • Student
  • Alumni

Before you start

  • You should only complete these instructions if you have been prompted to register for MFA.
  • You will need an iOS or Android device (or a device with an operating system that supports running Android applications).


  1. On your computer, go to https://aka.ms/MFASetup
  2. If you are not already signed in, log in with your UCL credentials
  3. Select Next to proceed with registering for MFA or select Skip for now if you would like to defer registering for a later date. You will have a 14-day grace period from the day you receive the notification to register for MFA. Alumni and Honorary must register on their first login, the 14 day grace period does not apply.  

Fig.1 – More information required

MFA more information required

4. On your mobile device navigate to your device’s application marketplace. Search for and install the Microsoft Authenticator app

Please note: If you already have the Microsoft Authentication app installed, please make sure you are on the latest version of Microsoft Authenticator. Then tap the + sign to add an account, select Work or school account and then go to step 6.

5. Once the Microsoft Authenticator app is installed on your mobile device follow the Set-up Wizard to complete setting up the application on your device.

6. On your computer, select Next to proceed

Fig.2 – Download Microsoft Authenticator screen

Microsoft Authenticator options

7. On your mobile device, select Scan QR code to open the camera

8. When the camera is ready, on your computer select Next

Fig.3 – Set up your account screen

Microsoft Authenticator set up your account

9. Using the Microsoft Authenticator app, scan the QR code and select Confirm

Fig.4 – Scan the QR code

Microsoft Authenticator QR code

10. On your computer, select Next

11. On your mobile device, when prompted, type the number that you see on your computer into your Microsoft Authenticator app to complete the approval. 

Fig.5 – Approve the notification we're sending to your app by entering the number shown below

Microsoft Authenticator options


11. Your account and your Microsoft Authenticator app are now linked. On your computer, select Next to complete registration.

Note: If you are an alumni or a honorary member, you will be asked to register for second method in this step. 

Fig.6 – Notification approved

Microsoft Authenticator notification approved screen

12. Select Done to complete the MFA registration

Fig.7 – Success screen

Microsoft Authenticator success notification

13. Congratulations, your account is now registered for MFA

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