Desktop@UCL Anywhere: Virus scanning using Endpoint
This guide will explain how to scan files and folders on Desktop@UCL using the default ant-virus application (Endpoint).
This guide is aimed at...
- IT Administrators
- SLMS staff
Before you start...
A computer connected to the internet and logged in to Desktop @ UCL either via the Citrix receiver or via a web browser
You will need to have installed the Citrix Receiver on your device:
The anti-virus software which is available on the Desktop @ UCL service is called Endpoint.
Your system tray in the bottom right hand corner of the Desktop @ UCL PC screen (next to the clock) will display an Endpoint icon which is normally green to show all scans are normal.
Fig 1 - Endpoint icon in Windows system tray
This will change to a red icon if there is a problem or if the connection to the Endpoint server has been broken. If a virus has been detected by the system, a pop up box will appear to inform you that it is being cleaned
Fig 2 - Detected threats being cleaned pop-up box
Scanning for viruses and spyware
You can scan individual files, folders and drives for viruses and spyware.
Scanning files, folders and drives On a Desktop @ UCL PC in a computer workrooms
- Double-click on the Computer icon on your desktop and navigate to the drive, folder or file you want to scan.
Scanning files, folders and drives on a computer running Citrix receiver
- Go to File Explorer>File Explorer-APP from your start menu.
- Right click on the drive, folder or file you want to scan and select Scan with System Centre 2012 Endpoint Protection.
Fig 3 - Virus scanning a file from File Explorer
The scanning window will appear showing the progress of the scan.
When the scan has been completed, a report will be displayed on your screen showing the outcome of the scan. If the report has been successful, you will receive a green tick on a computer icon and it will say that ‘no threats were detected on your PC during this scan’.
Fig 4 - Endpoint scan results screen
Related guides & other info
Further information on removing malware, and securing your computer better can be found on the UCL Information Security website.
Help & Support
For further help and assistance you will need to contact the IT Services.