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Desktop@UCL Anywhere: Virus scanning using Endpoint

This guide will explain how to scan files and folders on Desktop@UCL using the default ant-virus application (Endpoint).

This guide is aimed at...

  • Staff
  • Students
  • Visitors
  • IT Administrators
  • SLMS staff
  • Researchers

Before you start...

  • A computer connected to the internet and logged in to Desktop @ UCL either via the Citrix receiver or via a web browser

  • You will need to have installed the Citrix Receiver on your device:

Instructions

The anti-virus software which is available on the Desktop @ UCL service is called Endpoint.

Your system tray in the bottom right hand corner of the Desktop @ UCL PC screen (next to the clock) will display an Endpoint icon which is normally green to show all scans are normal.

Endpoint system tray

Fig 1 - Endpoint icon in Windows system tray

This will change to a red icon if there is a problem or if the connection to the Endpoint server has been broken. If a virus has been detected by the system, a pop up box will appear to inform you that it is being cleaned

Endpoint threats being cleaned

Fig 2 - Detected threats being cleaned pop-up box

Scanning for viruses and spyware

You can scan individual files, folders and drives for viruses and spyware.

Scanning files, folders and drives On a Desktop @ UCL PC in a computer workrooms

  1. Double-click on the Computer icon on your desktop and navigate to the drive, folder or file you want to scan.

Scanning files, folders and drives on a computer running Citrix receiver

  1. Go to File Explorer>File Explorer-APP from your start menu.
  2. Right click on the drive, folder or file you want to scan and select Scan with System Centre 2012 Endpoint Protection.

Endpoint scanning file

Fig 3 - Virus scanning a file from File Explorer

The scanning window will appear showing the progress of the scan.

When the scan has been completed, a report will be displayed on your screen showing the outcome of the scan. If the report has been successful, you will receive a green tick on a computer icon and it will say that ‘no threats were detected on your PC during this scan’.

Endpoint scan results menu interface

Fig 4 - Endpoint scan results screen

Related guides & other info

Further information on removing malware, and securing your computer better can be found on the UCL Information Security website.

Help & Support

For further help and assistance you will need to contact the IT Services.

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