Desktop@UCL Anywhere: Virus scanning using Endpoint

This guide will explain how to scan files and folders on Desktop@UCL using the default ant-virus application (Endpoint).

This guide is aimed at...

• Staff
• Students
• Visitors
• IT Administrators
• SLMS staff
• Researchers

Before you start...

• A computer connected to the internet and logged in to Desktop @ UCL either via the Citrix receiver or via a web browser

• You will need to have installed the Citrix Receiver on your device:

  • Windows 7 or 8
  • Mac
  • Android
  • Linux
  • iPad/iPhone

Instructions

The anti-virus software which is available on the Desktop @ UCL service is called Endpoint.

Your system tray in the bottom right hand corner of the Desktop @ UCL PC screen (next to the clock) will display an Endpoint icon which is normally green to show all scans are normal.

Fig 1 - Endpoint icon in Windows system tray

This will change to a red icon if there is a problem or if the connection to the Endpoint server has been broken. If a virus has been detected by the system, a pop up box will appear to inform you that it is being cleaned

Fig 2 - Detected threats being cleaned pop-up box

Scanning for viruses and spyware

You can scan individual files, folders and drives for viruses and spyware.

Scanning files, folders and drives On a Desktop @ UCL PC in a computer workrooms

1. Double-click on the Computer icon on your desktop and navigate to the drive, folder or file you want to scan.

Scanning files, folders and drives on a computer running Citrix receiver

1. Go to File Explorer>File Explorer-APP from your start menu.
2. Right click on the drive, folder or file you want to scan and select Scan with System Centre 2012 Endpoint Protection.

Fig 3 - Virus scanning a file from File Explorer

The scanning window will appear showing the progress of the scan.

When the scan has been completed, a report will be displayed on your screen showing the outcome of the scan. If the report has been successful, you will receive a green tick on a computer icon and it will say that ‘no threats were detected on your PC during this scan’.

Fig 4 - Endpoint scan results screen

Related guides & other info

Further information on removing malware, and securing your computer better can be found on the UCL Information Security website.

Help & Support

For further help and assistance you will need to contact the IT Services.