UCL Human Resources


Mind your mind


Mental Wellness

UCL are committed to supporting your mental health and wellbeing, and have a range of supports available to you throughout your time here, including the Employee Assistance Programme.

Information and emotional support services

UCL have partnered with Care first to provide you with a free Employee Assistance Programme (EAP) offering confidential information, advice and counselling services.

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Care first can provide information and advice on a wide range of work and life issues including work performance and related issues, bullying/harrassment, stress, anxiety and drepression, family and relationship issues, and disability and illness. 

Support for staff is available 24/7 by calling 0800 197 4510. Students can call after 5pm and before 9am at weekends and during university closure periods.

Care First offer two types of online services: counselling and self-help information, and Zest - your personalised lifestyle and wellbeing dashboard.

You can login to these services using the details below.

Care First Counselling

URL: www.carefirst-lifestyle.co.uk

Username: uclstaff

Password: bentham

Care First Zest

URL: www.ucl-zest.co.uk

Organisation code: UCL1

Occupational Health

If your health is affecting your work or vice versa, seek guidance and support from Occupational Health by self-referring yourself to meet with a clinician or by raising your concerns with your manager who will complete a management referral. We have a range of clinicians on-site to look after your health needs, including specialist practitioners and occupational health nurses, health advisors and physiotherapy. For all appointments and queries, contact (020) 7679 280


    SilverCloud is an online cognitive behavioural therapy (CBT) programme, that offers online counselling and wellbeing support, tailored to your individual needs and is available to UCL staff and PhD students.

    Silvercloud logo

    CBT helps you to identify and challenge negative thought and behavioural patterns that impact how you are feeling so that you can make changes for the better.

    The evidence-based programme consists of a range of modules for depression, anxiety, stress, and many more and includes interactive tools, activities and videos for you to complete in your own time.

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    To use SilverCloud, please follow this link and register with your UCL email address.


    Suicide Awareness

    At Wellbeing@UCL we are committed to creating a suicide-aware community. To help deliver on this aspiration, we are working with internal and external partners including Papyrus and Zero Suicide Alliance.

    Over the coming months we will be sharing more information about our suicide prevention work and how you can get invloved.

    Hovever, something you can do now is take the 20-minute FREE suicide prevention training offered by Zero Suicide Alliance - a collaborative of National Health Service trusts, businesses and individuals who are all committed to suicide prevention in the UK and beyond. Please find 20 minutes to complete this training. It will make you more suicide aware and may save a life.

    It's important to know that Small Talk Can Save Lives.

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    Wellbeing Champions

    There are currently 100 Wellbeing Champions, receiving training in mental health first aid and UCL health and wellbeing, embedded across faculties and departments to support and promote staff and students.

    Find out who your local Wellbeing Champions are here.

    Professional Development

    • UCL's Professional Development programme offers a variety of free courses for UCL staff for whatever area you would like to upskill in or learn about, including leadership, personal effectiveness, finance, resilience, networking and grant writing training. They also provide free one-to-one coaching and mentoring sessions for staff.
    • Lynda is an online skills development service offering free video tutorials in digital, technology, creative and business skills to all UCL staff and students. There are over 5,000 expert-led courses available including PhotoShop, Adobe and Office, SharePoint, Coding, Data analysis, Developing with Python, Project Management, Social Media Marketing, Communication and Management skills, Resilience development, Study and Career skills. 


    10 Minute Mind
    10 minute mind

    Life can be stressful. It can be hard to keep up with the demands of life. With the 10 Minute Mind programme, you can learn to manage your stress and relax in only 10 short minutes a day. Why not sign up now?

    External Supports & Resources

    Mental Health & Wellbeing Resources

    Time To Change
    Time to change

    UCL, in partnership with UCLU, will sign the Time to Change Pledge, to remove mental health stigma in the UCL community. Time to Change is a Government initiative funded by the Department of Health, Comic Relief and the Big Lottery Fund and run by Mind and Rethink Mental Illness. Since Time to Change began in 2007, 3.4 million adults in England have improved attitudes towards mental health problems.

    Their website provides a range of information and advice on mental health, how to support someone in need, how to get involved in the Time to Change Movement and access to personal stories about why mental health problems matter. 

    Five ways to Wellbeing

    • Connect. Increasing the frequency and quality of our social connections works wonders for our wellbeing.

      5 ways to wellbeing
    • Take notice. Mindfulness is one technique worth practicing if you want to refocus your attention and start to live in the present.
    • Keep Learning. Increase your sense of mastery and confidence by tackling a novel task or learning a new skill. 
    • Be Active. Regular physical activity has profound benefits for our bodies and our minds. Take a look at UCLs range of gyms - Bloomsbury fitness, EnergyBase and 52 Club - and Clubs and Societies for some ideas activities you may enjoy.
    • Give your time, show gratitude, make a donation or volunteer  to make a difference to someone’s life and even pick up some new skills along the way. 

    For more information, download the 5 Ways to Wellbeing manual. 
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    Action for Happiness

    Action for happiness

    Action for happiness have built on the Five Ways to Wellbeing and created 'The Ten Keys to Happier Living'. These are based on research and if followed, consistently tend to make life happier and more fulfilling. 

    The first five keys (GREAT) are based on the Five Ways to Wellbeing and refer to how we relate to the outside world in our daily lives, while the second five keys (DREAM) relate to our internal world and depend on our attitudes to life.


    The Centre for Clinical Interventions (CCI)

    CCI provide a wide variety of free treatment programmes relating to assertiveness, perfectionism, depression, panic disorders, disordered eating, low self-esteem, self-compassion, body dysmorphia, bipolar disorder, social anxiety and many more.  There is also a collection of audio recordings for meditation and the Worry Time app, specifically designed to help individuals with a busy and worried mind.

    NHS Self-help Resources

    An array of self-help leaflets available to download in several formats to help individuals around issues such as abuse, domestic violence, sleep, alcohol, anxiety, obsessions and compulsions, bereavement, anger, depression, eating disorders, panic, self-harm, stress and many more.

    Royal College of Psychiatrists

    Resources and information available on mental health disorders, psychological treatments and how mental health services work.

    Mental Health First Aid England

    Some useful resources available to help individuals understand and manage stress better.

    Charlie Waller Memorial Trust 

    Offers free online mental health training to higher education staff to help them support students in distress. Also provides a range of free booklets, posters and other resources related to mental health and higher education.

    Students against Depression

    Clinically based self-help information and activities for students experiencing depression, anxiety and other common mental health problems.

    On My Mind

    A website for young people from the Anna Freud National Centre for Children and Families, aimed at young people under 25 and can be useful for students or parents. The website is free to use, doesn't collect personal data and aims to empower young people to make informed decisions about their mental health, treatment and outcomes, while supporting access to sources of support.


    Other support services

    If you're experiencing mental health problems or require urgent support, there are many places where you can seek help.


    Telephone: 116 123 (24 hours a day, free to call)
    Email: jo@samaritans.org
    Website:  samaritans.org

    Provides confidential, non-judgemental emotional support for people experiencing feelings of distress or despair. You can phone, email, write a letter or in most cases talk to someone face to face.

    Mind Infoline

    Telephone: 0300 123 3393 (9am-6pm Monday to Friday)
    Email: info@mind.org.uk
    Web site:  mind.org.uk/help/advice_lines

    Mind provides confidential mental health information services around types of mental distress, where to get help, drug treatments, alternative therapies and advocacy.

    Rethink Mental Illness Advice Line

    Telephone: 0300 5000 927 (9.30am - 4pm Monday to Friday)
    Email: info@rethink.org
    Website:  rethink.org/about-us/our-mental-health-advice

    Provides expert advice and information to people with mental health problems and their carers, as well as giving help to health professionals, employers and staff.


    Telephone: 0300 304 7000 (4:30pm-10:30pm)
    Website:  sane.org.uk/what_we_do/support/helpline

    A national mental health helpline providing information and support to people with mental health problems and their carers.


    Website:  elefriends.org.uk/

    Elefriends, run by Mind, is a supportive online community offering a safe, non-judgement place where you can be yourself.