UCL Career Frameworks


PA and EA - grade 8

Example job roles: HR/Research/Finance/Departmental Management; Facilities Management; Office/Lab Management

Level: Advanced  


Activities and responsibilities likely to be required when working at this level

  • Providing support to leadership individuals or teams
  • Providing advice, influencing and implementing strategy and long term goals
  • Contribute towards planning activities, both financial and academic/teaching related activities
  • Taking the lead responsibility for  communications within a team/area
  • Managing significant budgets and resources
  • Being accountable for ensuring high quality service delivery
  • Deputising for senior managers
  • Producing financial or written reports
  • Possess an awareness of internal and external risks and issues that may affect area of work
  • Leading on short-term or long-term projects
  • Advising senior management on operational matters
  • An ability to understand and interpret management information
  • Possess a clear understanding of the strategic aims of the related area of work
  • Possess the ability and confidence to make decisions on behalf of the line manager, where appropriate
  • Strong task management skills and an ability to organise and prioritise own work load
  • Line management duties
  • Instrumental role in special interest committees

Personal and professional development

Development options to consider when working towards this level

Learning on the job

  • Develop an ability to deal with more formal correspondence on behalf of senior staff
  • Take on additional duties to expand knowledge and increase ability to self-management and workload management skills
  • Leading projects to develop project management skills
  • Budget management
  • People management
  • Writing proposals/reports for various audiences including senior management

Learning from others  

  • Mentoring/managing staff
  • Setting up a small working group
  • Representation at working group meetings
  • Taking a lead role in a Community of Practice
  • Networking and building relationships with senior colleagues
  • Presenting and/or delivering training
  • Attending conferences
  • Speaking to your manager and your direct reports

Formal learning

  • Leadership/management training
  • Project management training
  • Relevant qualification/ membership from a professional body

* You may wish to explore the listed formal training themes / topics on LinkedIn Learning.

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.

Formulating strategies and concepts

  • Thinking broadly
  • Approaching work strategically
  • Setting and developing strategy
  • Visioning

Persuading and influencing

  • Making an impact
  • Shaping conversations
  • Appealing to emotions
  • Promoting ideas
  • Negotiating and gaining agreement
  • Dealing with political issues

Leading and supervising 

  • Providing direction and co-ordinating action
  • Supervising and monitoring behaviour
  • Coaching
  • Delegating
  • Empowering staff
  • Motivating others
  • Developing staff
  • Identifying and recruiting talent

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website

    Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.