Established in March 2022, the Student Success Office focuses on initiatives that enable all UCL students to be successful, regardless of their background.
What we do
The team leads on the design, development and implementation of UCL’s strategies to support academic success and close awarding and retention gaps across UCL.
We deliver initiatives and provide resources for UCL staff and students to create cultural and institutional change.
We focus on evaluation and research. We take an evidence-led approach to facilitate success for student groups where there are unexplained gaps in degree outcomes.
Who we work with and why
Student Success initiatives are funded by UCL’s Access and Participation Plan. The Office currently works to support UK undergraduate students who belong to at least one of the following groups:
The Access and Participation Plan identifies three key barriers to success for these groups: students' wellbeing; sense of belonging; and their teaching and learning experience.
These barriers are interconnected and we aim to tackle these holistically and address awarding gaps, along with existing support services.
Meet the team
Head of Student Success
Student Success Manager
Student Success Manager
Senior Student Success Officer
UCL Mature student key contact
Faculty liason: Laws; IOE, UCL's Faculty for Education and Society; Arts & Humanities
Senior Student Success Officer
Access UCL cohort key contact
Faculty liason: Social & Historical Sciences; Maths & Physical Sciences
Senior Student Success Officer
UCL care experienced and estranged student key contact
Faculty liason: Brain Sciences; Life Sciences; Medical Sciences; Population Health Sciences
Darsh Hawtin
Senior Student Success Officer
BAME
Faculty liason: Built Environment, Engineering Sciences