What do new students think of UCL? The results are in

The results gives a broadly positive picture of the experience of new students.

Overall, 93% are satisfied with their overall arrival experience here and 87% of new students feel welcome and part of the UCL community.

The responses show that our reputation and location are the top reasons why our students choose to study with us, although the cost of living in London and tuition fees are cited as the main reasons why students might have decided not to take up their place with us.

Departmental welcome and support services

95% of new students agreed that staff in their department had made them feel welcome, although only 73% agreed that module selection was straightforward.

Awareness of support services has improved, with 72% of new students aware of how to access wellbeing, mental health or psychological support if they need to, compared to 60% in 2016. While 71% of new students know how to access disability support services, an 11% increase from 2016.

New to UCL was designed by the Office of the Vice-Provost Education after extensive consultation across UCL. More than 21,000 students were surveyed in November and December 2017. 38% of undergraduates, 36% of postgraduate taught students and 46% of postgraduate research students responded to the survey.

The Student Engagement team is now doing further analysis, in order to produce reports at faculty, department and professional service level. The data, together with open comments, will be distributed later this term.

The National Student Survey (NSS) 2018 is now open. All final year undergraduate students at UCL have been emailed and invited to participate. The survey closes 30 April and results will be released in the summer.

Student Engagement team, Office of the Vice-Provost (Education and Student Affairs)