Business Operations

The Business Operations Services (BOS) team in the PS Hub provides operational, executive, and administrative services - serving all divisions under the Vice President of Operations and Vice President Offices.

Business Operations Services (BOS) update - Aug 24

The decision was taken recently to move some of the services and teams previously under Business Operations to other professional services areas. In addition, the new MyServices platform is being introduced to manage all key professional services enquiries for Finance, IT and HR.

Please see below for more details on what this means for you as a user of BOS services.

Room Bookings

The Room Bookings team (in Estates) manages ad hoc bookings in centrally bookable spaces, including restricted rooms. UCL staff should use the CMISgo system to check availability and book rooms directly.

Find out more about Room Bookings.

Finance

Business Operations Services Finance has now moved out of Business Operations and into One Desk Finance. As a result of this change, please raise any finance support requests on MyServices from 16^th July 2024 (instead of using businessops@ucl.ac.uk).

For more information, read our Week@UCL news article. For full details, including demos of MyServices and frequently asked questions, visit MyServices SharePoint site.

Please note: You can still email acccountspayable@ucl.ac.uk, however you will receive a better experience by using the MyServices portal as you will be able to track your requests and see progress updates in real-time.

Finance Guidance

Submitting an Expense Claim Guidance

Guidance to requesting a PO for advantage xPO

Guidance to requesting a PO for advantage xPO

Office and Building Management

The Office and Building management team is responsible for staff fire inductions. They issue laptops, headsets, and allocate lockers. They also do weekly building checks and monthly building inspections.

From August 2024, the team has moved away from Business Operations Services and is now part of Estates (VP Offices). Find out more about the services provided by Office and Building Management.

HR Services VP Offices

The HR Services team (in the PS Hub) helps with HR administration for UCL's VP Operations and Offices.

Visit the HR Services VP Offices webpage for more information.