UCL Learning Portfolio

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Courageous Conversations
Course Description: This two-part webinar will explore 'difficult' conversations such as giving feedback as part of an appraisal conversation or at a return to work interview, etc. This course will help you build skill and confidence in holding courageous or 'break through? conversations in a firm, sensitive and respectful way to enhance your working relationships and create effective change. Please note: you will need to attend both parts of the course. Part One will help you understand the principles, skills and best practices in holding courageous conversations. Learn how to plan and prepare, challenge unhelpful limiting beliefs, effectively structure the conversation and know how to give feedback. Part Two uses ' Forum Theatre' to consolidate learning as actors role-play challenging conversations and participants feedback to direct a best practice approach. Term 2: Part 1: Wednesday 7th February 2024 \| 10:00 - 11:45 Part 2 : Wednesday 7th February 2024 \| 14:00 - 15:45
Objectives: By the end of this course, you will be able to: Understand the benefits of holding a courageous conversation Be aware of how to prepare and structure a courageous conversation effectively. Understand skills involved, and challenge unhelpful limiting beliefs.
Intended Audience: All managerial staff
Target Audience: UCL Staff only
Course Contact:
Further Information:
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