Student and Registry Services


Education Services

Welcome to Education Services. We oversee UCL’s academic policy, ensure excellence in education for all and compliance with the Office for Students.

For information on our student-facing services please visit the students website or student centre.

We work in partnership with faculty and departments to ensure excellence in education and student experience through our three service teams: 

Ariel view of students sat at table in library

Academic Policy, Quality and Standards (APQS)

Responsible for UCL’s quality assurance processes, including oversight of academic regulations, programme approval/amendment and Education Committee.  

Student in student centre with laptop

Student Casework (appeals and complaints)

Responsible for the administration and investigation of student complaints and academic and non-academic misconduct and appeals

Students celebrating with cap and gown and graduation

Student Success

Leads on the design, development and implementation of UCL’s strategies to support academic success and close awarding and retention gaps across.