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Student and Registry Services

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Education Services

Welcome to Education Services. We oversee UCL’s academic policy, ensure excellence in education for all and compliance with the Office for Students.

For information on our student-facing services, please visit the students website or the student centre.

We work in partnership with faculty and departments to ensure excellence in education and student experience through our service teams.

Ariel view of students sat at table in library

Academic Policy, Quality and Standards (APQS)

Responsible for UCL's quality assurance processes, including oversight of academic regulations, programme approval/amendment and Education Committee.  

Student in student centre with laptop

Student Casework (appeals and complaints)

Responsible for the administration and investigation of student complaints and academic and non-academic misconduct and appeals

Students celebrating with cap and gown and graduation

Student Success

Leads on the design, development and implementation of UCL’s strategies to support academic success and close awarding and retention gaps across.

Students with UCL bags chatting at Marshgate, UCL East Campus

Student Welcome and Induction

We co-ordinate events, services and communications for new students of all study levels, at both UCL East and Bloomsbury, across the academic year.

Four students looking at a Dell laptop on the UCL Bloomsbury Campus. By Lucy Pope

SRS Compliance

Find further information on matters of compliance, such as Prevent, GDPR and Student Visa information.

Students sat in library with laptop

Student Immigration Advice and Compliance

The team provides specialist advice to international students on visa and immigration matters, while ensuring UCL meets its UKVI sponsor duties.

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