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Online Controlled Condition Exams
22 April 2024
Late Submissions and Technical Failures
This is a reminder of the Regulations for Remote Online Exams.
Students have the ability to submit their work up to 40 minutes after the end of the upload window. Mark penalties should normally be applied to any late submissions, as follows:
- Up to 5 minutes late: A deduction of 5 percentage points (but no lower than the pass mark).
- Up to 10 minutes late: A deduction of 10 percentage points (but no lower than the pass mark).
- More than 10 minutes late but within the 40-minute late submission window: Work will be marked and capped at the pass mark.
- More than 40 minutes late: Your work will not be accepted and will not be marked. A mark of 0 will be given.
Students who encounter difficulties during their WISEflow exams can submit an Assessment Query Form (AQF). The Exams Team assess the evidence provided by the student against an agreed list of criteria to determine whether a technical failure has occurred. The following outcomes are possible:
Criteria | Outcome |
Technical failure approved when work has been submitted late | Late submission penalty waived |
Technical failure approved when no work submitted | Deferral to next normal occasion |
Technical failure NOT approved when work has been submitted late | Mark penalty to be applied |
Technical failure NOT approved when no work submitted | Mark of 0 F to be applied (possible resit in next normal occasion) |
The examples below show the application of penalties to an Undergraduate programme using a 40% pass mark. Taught Postgraduate programmes have a pass mark of 50% and penalties will be applied as appropriate.
| Original Mark | Up to & including 5:00 mins late | Between 5:01 and 10:00 mins late | Between 10:01 and 40 mins late | 40:01 or more mins late |
No Technical Failure approval | 75 | 70 | 65 | PASS | No work marked. 0% given |
No Technical Failure approval | 49 | 44 | PASS | PASS | No work marked, 0% given |
Technical Failure approved | 75 | 75 | 75 | 75 | Deferral to next normal occasion |
The Exams Team will copy both Teaching and Parent Departments into all Technical Failure decisions, and additionally maintain a list for reference purposes.
For further details please refer to Sections 6 & 10 of the Student Regulations for Exams and Assessments.
Administrative staff with Manager access in WISEflow will be able to download a report showing the details of any late submissions. Full instructions on how to do this can be found at Manager - AssessmentUCL Resource Centre - UCL Wiki along with a video guide at Video guides - AssessmentUCL Resource Centre - UCL Wiki.
All submitted work should be marked as normal and any necessary penalties applied by administrative staff and not by the examiners.
Contact email for further information: examinations@ucl.ac.uk