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Professional Services Conference 2019

Each year we celebrate our contribution to UCL, showcasing the work we do, as professional services staff working across multiple departments and carrying out various roles.

Becoming one professional services community

The theme of this year's conference was 'Becoming one professional services community'. We explored how connected colleagues feel to UCL and the rest of the PS community and empowered us all to do something.


 'Making UCL a great place to work' and 'Let's do this now' sessions

Making UCL a great place to work

All of us do things every-day that make UCL the great place to work that it is. Our actions vary from how we greet our colleagues in the morning to volunteering to coming together on a 1 day per week secondment to contribute to a project reshaping a fundamental way of working (in this case the academic model project).

In this inspiring and insightful session five different colleagues from across UCL shared what they are each doing to help make UCL a great place to work. 

Let’s do this now

Many of us have ideas about things that could be improved, or ideas that could be introduced to make UCL’s professional services even more effective, or make UCL even better! During this session at the conference, we invited colleagues to pitch their ideas for improvements or innovation to a panel and the audience. Over lunch the 700 strong audience were invited to vote for their favourite idea with the promise that the COO would personally support the implementation of the idea. Whilst the winning idea was announced after lunch, Fiona also introduced staff to the new ‘Improvement board’, so that the notion of getting on with making improvements can last well beyond the conference and become part of how we, as One PS work. 


Professional Services Award winners 2019

Congratulations to the winners of this year's Professional Services Awards, and well done to everybody who was nominated.

This year the awards panel heard over 200 amazing stories about people who demonstrate integrity, outstanding service and commitment to UCL, about teams striving towards UCL’s future and about the incredible things people are doing beyond the boundaries of the institutes and departments of UCL.

 

TEF Subject-level Pilot team, Ways of Working Working Together Award

2019 Winners and shortlisted nominees

This year the awards panel heard over 200 amazing stories about people who demonstrate integrity, outstanding service and commitment to UCL, about teams striving towards UCL’s future and about the incredible things people are doing beyond the boundaries of the institutes and departments of UCL.

Find out more about the winners and see who was shortlisted.

UCL PS Awards - nominate your colleagues

Professional Services Awards December 2019

Do you or somebody you work with deserve to be recognised, celebrated and rewarded for contributing to the success of UCL?

We want to hear about the people who demonstrates integrity, outstanding service and commitment to UCL, about the teams who are striving towards UCL’s future and about the incredible things people are doing beyond the boundaries of the institutes and departments of UCL.

Find out how to nominate yourself or a colleague for one of these awards.

Image of a lightbulb

Improvement Board

The Improvement Board encourages colleagues across UCL to unblock processes that may cause frustration or take longer than they really should. 

The Improvement Board has set itself a challenge of making a real difference at UCL, by making it easier for you to do your job and add value.

If you have come across a blocker or have a suggested improvement, please fill in the form and share them with us. 

If you have any questions, please contact professionalservices@ucl.ac.uk.