Professional Services Team

Room: 1.02, 29/30 Tavistock Sq Tel: 020 7679 4965 (x24965) Email: l.aagaard@ucl.ac.uk

Lisbeth is responsible for overseeing the administration of the department's UG and PG programmes.

Key areas of responsibility include:

• PG Exam Boards
• Assessment rules & regulations
• Departmental Teaching Committee
• UG/PG Plagiarism & Plagiarism Regulations
• PG Student and Teaching Staff handbooks
• Coursework/examination arrangements
• Module and Programme amendments

Room: 1.02, 29/30 Tavistock Sq. Tel: 020 3108 6628 (x56628) Email: polsci.it@ucl.ac.uk

Annas primarily responsible for managing the IT systems within the School. This includes staff and student computers, the School’s network, external websites and intranets. 

Anna also provides day-to-day support for issues arising with Windows and Mac computers, liaising with UCL Information Services Division (ISD) to ensure a consistent and reliable provision of IT services to staff and students within the department.

Room: 4.01, 31 Tavistock Sq Tel: 020 3108 9289 (x59289) Email: monica.burgess@ucl.ac.uk

Monica is responsible for managing the Global Governance Institute (GGI). She provides support in a range of areas including events management, communications, website maintenance and provides PA support to the GGI Deputy Director.  Monica also provides support for research proposals within the Department of Political Science and post award support for grants held by the department. Monica acts as Secretary for the Departmental Research Committee and is responsible for updating both the departmental Research pages and the Research information on the Staff Intranet.

Key areas of responsibility include:

• GGI events and management
• GGI website maintenance and updating
• Budget development for research proposals
• Post-award support for SPP research grants & contracts
• DRC minutes and updating of SPP Research webpages.
• PA to GGI Deputy Direct

Room: 1.01, 29/30 Tavistock Sq Tel: 02076794902 (x24902) Email: For undergraduate student queries, please email polsci.ug@ucl.ac.uk

Nadine works closely with the Programme Managers and provides comprehensive support on the Department’s teaching programmes, with a specific focus on undergraduate teaching and overall best practice.

Key areas of responsibility include:

• UG Essay submission and return and UG Assessment Rules and regulations
• UG Handbooks
• Moodle and E-learning
• UG Exam Boards, Programme Diets and Award Rules
• PG Plagiarism

Room: 1.01, 29/30 Tavistock Sq. Tel: 020 7679 4946 (x24946) Email:For undergraduate student queries, please email polsci.ug@ucl.ac.uk

Dan works closely with the Programme Managers and has responsibility for matters relating to current students with a particular responsibility for the department’s PPE programme.

Key areas of responsibility include:

• Essay submission and return including Turnitin
• Affiliate/UG timetable
• Module registration
• Applications for UG extenuating circumstances
• Deferrals and interruptions
• UG Steering Committee

Room: 2.01, 31 Tavistock Sq. Tel: 020 7679 4977(x24977) Email: r.cronkshaw@ucl.ac.uk

Rachel is responsible for the administration of the Constitution Unit. The post holder provides support in a range of areas including events management, communications, website maintenance, HR and finance and provides PA support to the director of the Constitution Unit.  The post also supports the department in human resources and in developing research budgets.

Key areas of responsibility include:

• Budgeting, reporting, forecasting on CU accounts
• Budget development for research & post-award support
• Staffing issues
• CU events management, marketing & communications
• PA to Constitution Unit director

Room: G.08, 29/30 Tavistock Sq. Tel: 020 7679 4982 (x24982) Email: h.elliot@ucl.ac.uk polsci.admissions@ucl.ac.uk

Helen is responsible for managing the Admissions procedures for prospective students and for the administration of the department's MPhil/PhD programme.

Key areas of responsibility include:

• Programme Admissions, offers, deferral & statistics
• Masters & UG pre-induction conversion programme
• Marketing and Publicity
• Political Science Open Events
• PhD Steering Committee
• PhD student administration
• PhD conference/training funds

Room: 1.01, 29/30 Tavistock Sq. Tel:  Email:For postgraduate student queries, please email polsci.pg@ucl.ac.uk

Moira provides support on student related matters.

Key areas of responsibility include:

• Essay submission and return including Turnitin
• Coordinating marking of unseen exams
• LPT viva arrangements
• Unseen exam revision schedule
• PG attendance monitoring
• PG seminar allocation
• Personal tutors
• Library Liaison Officer
• Reading List support
• Module and programme evaluations
• Peer observation

Room: G.08, 29/30 Tavistock Sq. Tel: 020 7679 4950 (x24950) Email: polsci.admissions@ucl.ac.uk

Milly works with Helen Elliot to support the admissions and student recruitment processes for prospective students to the department.

Key areas of responsibility include:

• Processing Postgraduate Admissions  
• Dealing with entry requirements, deferrals, withdrawals and Suspension of Regulation cases
• Advising on PG and UG course and admission enquires
• Responsible for keeping in contact with offer holders throughout the year with reading lists, course and induction information and creating and maintaining course contact groups.
• Organising department Postgraduate and Undergraduate Events, Open days and Offer Holder days
• Marketing and social media
• Funding and scholarship opportunities
• Responsible for department merchandise
• Organising video promos for programmes and department Alumni
• Updating prospectus

Room: 1.02, 29/30 Tavistock Sq. Tel: 020 7679 4997 (x24997) Email: h.holt@ucl.ac.uk

Helen is responsible for overseeing the operational provision of administrative services in relation to teaching and learning strategy and administration for the Department.

Key areas of responsibility include:

• UG and PG Timetabling
• UG and PG Induction arrangements
• Departmental Teaching Committee
• Module registration
• Programme Development
• Quality Assurance and Feedback
• Oversight of departmental careers provision
• To enhance the student experience
• To lead on departmental teaching and learning best practice and policy

Room: 1.01, 29/30 Tavistock Sq. Tel:  Email:For undergraduate student queries, please email polsci.ug@ucl.ac.uk

Nsanza works closely with the Programme Managers and has responsibility for matters relating to current students with a particular responsibility for the department’s PIR programme.

Key areas of responsibility include:

• Essay submission and return including Turnitin
• Affiliate/UG timetable
• Module registration
• Applications for UG extenuating circumstances
• Deferrals and interruptions
• UG Steering Committee

Room: B.21, 29/30 Tavistock Sq. Tel: 020 7679 4944 (x24944) Email: ajay.patel@ucl.ac.uk

Ajay is responsible for the administration of general finance and human resources within the department. Ajay is the first point of contact for advising current staff on matters relating to HR and for budgeting or reporting on non-research accounts within the department.

Key areas of responsibility include:

• Expense, invoice and one-off payment processing
• Raising purchase orders
• Budgeting and reporting on discretionary accounts
• Advertising and recruitment
• Staffing issues
• Website management - Staff pages
• Departmental Computer Rep
• Estates - Building access & key requests

Room: Reception, 29/30 Tavistock Sq Tel: 020 7679 4999 (x 24999) Email: k.syriou@ucl.ac.uk spp@ucl.ac.uk

Katerina is the first point of contact for the department and is responsible for managing the reception and ground floor facilities in 29/30 and 31 Tavistock Square.

Katerina also provides administrative support for student matters.

Key areas of responsibility include:

• Reception enquiries
• Student support
• Room bookings
• Catering orders
• Purchase orders
• Maintenance and estates requests
• Essay submission and return

Room: 1.01, 29/30 Tavistock Sq. Tel: 020 7679 4981 (x24981) Email:For postgraduate student queries, please email polsci.pg@ucl.ac.uk

Jo works closely with the Teaching & Learning Managers and has responsibility for matters relating to current students.

Key areas of responsibility include:

• Essay submission and return including Turnitin
• PG module outlines and Essay Questions
• Applications for postgraduate extenuating circumstances
• MA/MPA Deferrals and Interruptions
• Responsible for developing and implementing a strategy for alumni relations
• Managing the postgraduate career programme
• Oversight of content for all postgraduate teaching/student related pages on the department’s main website and intranets
• Responsible for managing the dissertation process for postgraduate students
• Secretary for the MA and MSc Steering Committees

Room: G.08, 29/30 Tavistock Sq. Tel: 020 7679 4948  Email: abi.turner@ucl.ac.uk

Abi is responsible for a range of areas including events management, marketing and communications, the website, and management of estates. She is also assistant to the Departmental Manager and to the Head of the Department, Professor Jennifer Hudson.
Key areas of responsibility include:
• SPP Policy and Practice Seminar Series
• Departmental events management
• Marketing and communications
• Website management
• Estates
• IPAS liaison
• PA Support to HoD
• Departmental Safety Officer
• Green Champion contact

Room: 1.06, 29/30 Tavistock Sq Tel: 020 7679 1545 (x21545) Email: hannah.umar@ucl.ac.uk

Hannah forms an integral part of the department professional services team and will lead a team of staff with oversight of the operational aspects of the Department’s business including finance, research grant administration, buildings and facilities.
Hannah will act as Deputy to the Departmental Manager (DM) and will support the DM in all areas of academic and management and provide cover in their absence. Hannah is also the Departmental Safety Officer.

Room: 1.01, 29/30 Tavistock Sq. Tel: 020 7679 4986 (x24986) Email: For postgraduate student queries, please email polsci.pg@ucl.ac.uk

Virginia works closely with the Programme Managers and has responsibility for matters relating to current students

Key areas of responsibility include:

• Essay submission and return including Turnitin
• PG timetabling
• Module registration
• Applications for postgraduate extenuating circumstances
• PG interruptions and withdrawals
• PG Departmental Staff-Student Consultative Committee

Room: 1.06, 29/30 Tavistock Sq Tel: 020 7679 4966 (x24966) Email: ben.webb@ucl.ac.uk

Ben is responsible for managing the provision and efficient delivery of professional services within the department with particular focus on the strategic planning of teaching, staffing, financial management and the delivery of estates and space projects.

Ben is also the Departmental Safety Officer.