Professional Services Team

Room: 1.02, 29/30 Tavistock Sq Tel: 020 7679 4965 (x24965) Email: l.aagaard@ucl.ac.uk

Lisbeth is responsible for overseeing all aspects of the administration of the department's affiliate and UG programme as well as aspects of the department's PG programmes.Key areas of responsibility include:

• Assessment rules & regulations
• Postgraduate and UG Exam Boards
• Departmental Teaching Committee
• Plagiarism
• Student handbooks
• Module registration
• Coursework/examination arrangements

Room: G.12, 29/30 Tavistock Sq. Tel: 020 3108 6628 (x56628) Email: polsci.it@ucl.ac.uk

Arfanais primarily responsible for managing the IT systems within the School. This includes staff and student computers, the School’s network, external websites and intranets. 

Arfana also provides day-to-day support for issues arising with Windows and Mac computers, liaising with UCL Information Services Division (ISD) to ensure a consistent and reliable provision of IT services to staff and students within the department.

Room: 4.01, 31 Tavistock Sq Tel: 020 3108 9289 (x59289) Email: monica.burgess@ucl.ac.uk

Monica is responsible for managing the Global Governance Institute (GGI). She provides support in a range of areas including events management, communications, website maintenance and provides PA support to the GGI Deputy Director.  Monica also provides support for research proposals within the Department of Political Science and post award support for grants held by the department. Monica acts as Secretary for the Departmental Research Committee and is responsible for updating both the departmental Research pages and the Research information on the Staff Intranet.

Key areas of responsibility include:

• GGI events and management
• GGI website maintenance and updating
• Budget development for research proposals
• Post-award support for SPP research grants & contracts
• DRC minutes and updating of SPP Research webpages.
• PA to GGI Deputy Direct

Room: 1.01, 29/30 Tavistock Sq Tel: 020 7679 4946 (x24946) Email: For undergraduate student queries, please email polsci.ug@ucl.ac.uk

Nadine works closely with the Programme Managers and has responsibility for matters relating to current students with a particular responsibility for the department’s PPE programme.

Key areas of responsibility include:

• Essay submission and return including Turnitin
• Affiliate/UG timetable
• Module registration
• Applications for UG extenuating circumstances
• Deferrals and interruptions
• UG Steering Committee

Room: 1.01, 29/30 Tavistock Sq. Tel: 020 7679 4968 (x24968) Email:For postgraduate student queries, please email polsci.pg@ucl.ac.uk

Daniela provides support on student related matters

Key areas of responsibility include:

• Essay submission and return including Turnitin
• PG attendance monitoring
• Seminar allocation
• Personal tutors
• Student representatives
• Departmental Library Committee & Extenuating Circumstances Committees

Room: 2.01, 31 Tavistock Sq. Tel: 020 7679 4977(x24977) Email: r.cronkshaw@ucl.ac.uk

Rachel is responsible for the administration of the Constitution Unit. The post holder provides support in a range of areas including events management, communications, website maintenance, HR and finance and provides PA support to the director of the Constitution Unit.  The post also supports the department in human resources and in developing research budgets.

Key areas of responsibility include:

• Budgeting, reporting, forecasting on CU accounts
• Budget development for research & post-award support
• Staffing issues
• CU events management, marketing & communications
• PA to Constitution Unit director

Room: G.08, 29/30 Tavistock Sq. Tel: 020 7679 4982 (x24982) Email: h.elliot@ucl.ac.uk polsci.admissions@ucl.ac.uk

Helen is responsible for managing the Admissions procedures for prospective students and for the administration of the department's MPhil/PhD programme.

Key areas of responsibility include:

• Programme Admissions, offers, deferral & statistics
• Masters & UG pre-induction conversion programme
• Marketing and Publicity
• Political Science Open Events
• PhD Steering Committee
• PhD student administration
• PhD conference/training funds

Room: G.08, 29/30 Tavistock Sq. Tel: 020 7679 4950 (x24950) Email: polsci.admissions@ucl.ac.uk

Milly works with Helen Elliot to support the admissions and student recruitment processes for prospective students to the department.

Key areas of responsibility include:

• Programmes Admissions, Deferrals & Statistics  
• Student Recruitment 
• Programme Enquiries 
• Marketing & Publicity
• Programme Open Events

Room: 1.02, 29/30 Tavistock Sq.. Tel: 020 7679 4997 (x24997) Email: h.holt@ucl.ac.uk

Helen is responsible for overseeing all aspects of the administration of the department's PG programmes and timetabling and induction across UG and PG programmes.

Key areas of responsibility include:

• Timetabling
• Examination arrangements
• Student handbooks & induction arrangements
• Assessment rules & regulations
• The Tavistock Times
• Departmental Teaching Committee
• Module registration

Room: B.21, 29/30 Tavistock Sq. Tel: 020 7679 4944 (x24944) Email: ajay.patel@ucl.ac.uk

Ajay is responsible for the administration of general finance and human resources within the department. Ajay is the first point of contact for advising current staff on matters relating to HR and for budgeting or reporting on non-research accounts within the department.

Key areas of responsibility include:

• Expense, invoice and one-off payment processing
• Raising purchase orders
• Budgeting and reporting on discretionary accounts
• Advertising and recruitment
• Staffing issues
• Website management - Staff pages
• Estates - Building access & key requests

Room: 2.01, 31 Tavistock Sq. Tel: 020 7679 4977(x24977) Email: e.rowe@ucl.ac.uk

Edd is responsible for the administration of the Constitution Unit. The post holder provides support in a range of areas including events management, communications, website maintenance, HR and finance and provides PA support to the director of the Constitution Unit.  The post also supports the department in human resources and in developing research budgets.

Key areas of responsibility include:

• Budgeting, reporting, forecasting on CU accounts
• Budget development for research & post-award support
• Staffing issues
• CU events management, marketing & communications
• PA to Constitution Unit director

Room: 1.01, 29/30 Tavistock Sq. Tel: 020 7679 44992 (x24992) Email:For undergraduate student queries, please email polsci.ug@ucl.ac.uk

Joanna works closely with the Programme Managers and has responsibility for matters relating to both postgraduate and undergraduate students, with particular responsibility for the Executive MPA, MPA and Affiliate programmes.

Key areas of responsibility include:

• Essay submission and return including Turnitin
• Module registration
• UG attendance monitoring
• EMPA Exam Board
• EMPA and MPA Steering Committee
• UG Staff-Student Consultative Committee

Room: Reception, 29/30 Tavistock Sq Tel: 020 7679 4999 (x 24999) Email: k.syriou@ucl.ac.uk spp@ucl.ac.uk

Katerina is the first point of contact for the department and is responsible for managing the reception and ground floor facilities in 29/30 and 31 Tavistock Square.

Katerina also provides administrative support for student matters.

Key areas of responsibility include:

• Reception enquiries
• Student support
• Room bookings
• Catering orders
• Purchase orders
• Maintenance and estates requests
• Essay submission and return

Room: 1.01, 29/30 Tavistock Sq. Tel: 020 7679 4981 (x24981) Email:For postgraduate student queries, please email polsci.pg@ucl.ac.uk

Jo works closely with the Programme Managers and has responsibility for matters relating to current students.

Key areas of responsibility include:

• Responsible for developing and implementing a strategy for alumni relations
• Managing the post graduate career programme
• Oversight of content for all post graduate teaching/student related pages on the department’s main website and intranets
• Responsible for managing the dissertation process for postgraduate students
• Secretary for the MA and MSc Steering Committees

Room: G.08, 29/30 Tavistock Sq. Tel: 020 7679 8144  Email: esme.taylor@ucl.ac.uk

Esme is responsible for the development and support of the Q-Step Centre’s careers and internship programmes across the five degree programmes.

Key areas of responsibility include:

• Assisting with the development, management and delivery of a range of careers activities and events appropriate to the aim of the UCL Q-Step Centre
• Developing and managing the Centre’s website with regard to advertising internship placements and applications
• Arranging meetings of the relevant stakeholders, (various student groups)

Room: G.08, 29/30 Tavistock Sq. Tel: 020 7679 4948  Email: abi.turner@ucl.ac.uk

Abi is responsible for a range of areas including events management, marketing and communications, the website, and management of estates. She is also assistant to the Departmental Manager and to the Head of the Department, Professor Jennifer Hudson.
Key areas of responsibility include:
• SPP Policy and Practice Seminar Series
• Departmental events management
• Marketing and communications
• Website management
• Estates
• IPAS liaison
• PA Support to HoD
• Departmental Safety Officer
• Green Champion contact

Room: 1.06, 29/30 Tavistock Sq Tel: 020 7679 4966 (x24966) Email: hannah.umar@ucl.ac.uk

Hannah is responsible for managing the provision and efficient delivery of professional services within the department with particular focus on the strategic planning of teaching, staffing, financial management and the delivery of estates and space projects.

Hannah is also the Departmental Safety Officer.

Room: 1.01, 29/30 Tavistock Sq. Tel: 020 7679 4986 (x24986) Email: For postgraduate student queries, please email polsci.pg@ucl.ac.uk

Virginia works closely with the Programme Managers and has responsibility for matters relating to current students

Key areas of responsibility include:

• Essay submission and return including Turnitin
• PG timetabling
• Module registration
• Applications for PG extenuating circumstances
• PG interruptions and withdrawals
• PG Departmental Staff-Student Consultative Committee

Room: 1.06, 29/30 Tavistock Sq Tel: 020 7679 4966 (x24966) Email: ben.webb@ucl.ac.uk

Ben is responsible for managing the provision and efficient delivery of professional services within the department with particular focus on the strategic planning of teaching, staffing, financial management and the delivery of estates and space projects.

Ben is also the Departmental Safety Officer.