UCL support for students over the Easter Holidays

25 March 2015

From Thursday 2 April 2015 to Wednesday 8 April 2015 staffing and services at UCL will be reduced during the UK Easter holiday break.

Over the Easter period there is plenty of support still available to students, read on to find out more:

Student Disability Services

There are links and lots of information on the Student Disability Services website to assist students at www.ucl.ac.uk/disability.

Student Psychological Services

Students can find help and information at http://www.ucl.ac.uk/student-psychological-services. For crisis support they can visit http://www.ucl.ac.uk/student-psychological-services/crisis-support.

Gower Place Practice

Over the Easter period the surgery will be closed from Friday 03 April 2015 to Tuesday 07 April 2015. For full details of their opening times please visit the Gower Place Practice website: www.gowerplacepractice.nhs.uk/opening-times.aspx?t=1.

Money Matters

We recommend students try and make the necessary arrangements to see a member of the Student Funding Team before Easter. For useful information regarding financial support students can visit the UCL Financial Assistance website: www.ucl.ac.uk/srs/financialassistance.

Study Abroad

A student currently abroad requiring emergency assistance can contact their travel insurance provider on the emergency number + 44 (0) 1273 400 850. The Global Student Assistance Programme is available to students while they are away. The service, which is available 24 hours a day, 7 days a week, 365 days a year, provides independent, impartial support and guidance on a wide variety of legal, financial and personal matter. To find out more information about the Global Student Assistance Programme and for further helpful information to assist them they can visit the Study Abroad website: www.ucl.ac.uk/studyabroad/while-abroad.

Teacher Support

The Teacher Support Network run a 24 hour support line on 08000 562 561 (UK). Students can also find lots of information on their website: https://www.educationsupportpartnership.org.uk/individuals/telephone-support.

Halls of Residence

Students staying in UCL halls of residence will be able to follow the usual lines and communications for support over Easter. There will be a duty member of staff on call every day if they need any assistance, the staff contact details will be displayed in the hall.

Library Opening Arrangements

Many libraries at UCL are open over the Easter period, and some learning spaces are open 24-hours throughout the holiday. Further details regarding library opening times can be found on the Library Services site at www.ucl.ac.uk/library/opening.

Things To Do Over Easter!

We encourage students to get out and get involved so they don't feel isolated. There are lots of activities and volunteering opportunities for students over the Easter period:

Volunteering Services Unit (VSU) http://uclu.org/services/volunteering-at-uclu/one-off-volunteering-programme.
UCLU http://uclu.org/whats-on
International Students House (a charity dedicated to British and International Students in London) https://ish.org.uk/events/
Easter Church services (contact Rev'd Charlotte Ballinger at c.ballinger@ucl.ac.uk or tweet her at @uclchaplain)
Volunteering with the charity Crisis www.crisis.org.uk/pages/current-opportunities-london.html

If students feel alone we should encourage them to talk to a relative, friend or even call the Samaritans. The Samaritans can be contacted on 08457 909090 at any time and everything is discussed in confidence.

In an emergency, students should always phone 999 or make their way to the Accident and Emergency Department at the local hospital. The closest Accident and Emergency Department to UCL is at University College Hospital located on Euston Road.

If an incident happens during this period or indeed at any time it should be reported to UCL Security by calling 222 internally or externally using 020 7679 3333.

We would like to wish you all a happy, healthy and safe Easter and thank you for your continued support.

UCL Student Support and Wellbeing, Student and Registry Services