We're committed to providing high-quality customer service delivered in partnership with you.
Video - Here to help: using the library
We value and respect our diverse range of users and our service charter represents our agreement with you, outlining our commitment to our users.
- Read our Service Charter
Responding to your feedback
We're always happy to hear your feedback on our services, as well as suggestions for improvement and have made changes based on this.
- You said. We did. - how the library is responding to your feedback.