UCL Centre for Languages & International Education (CLIE)


Technical Support for Evening Course Students

On this page you should find the answers to any technical questions you may have.

Technical Support for New Students

In order to complete your registration for your UCL computer User ID, and set a password via UCL MyAccount, you will need to contact UCL IT Services via the ISD Chat Facility 

Returning Students

Existing students may need to reset their passwords if they are experiencing account issues. 

Getting a UCL ID Card

Attending a course on campus means you must get an ID Card. Check here for information about how to do so.

Accessing Teams Courses

Some tutors prefer to teach using MS Teams. You can join the class using the instructions here.

Accessing your UCL Zoom Account

If you take Zoom classes you will need a Zoom account. You can log in using your personal Zoom account, or using your UCL account. Instructions about how to do so are here.

Logging in to Moodle

Moodle is the learning platform UCL uses. There you will find materials from your classes as well as Zoom links to online classes. 

If you continue to experience issues after going through the relevant pages above, you can contact us by email: