Information Services Division


Staff Registration

Staff member handing over an access card to a new employee
Your computer account details

Most new staff are automatically assigned a user ID and default password when they start at UCL.

How to obtain your computer account details

All new starters should contact their departmental Computer Rep (details can be found using the Computer Reps list). They will submit a request on your behalf using the self-service portal. An initial email will be sent to your personal email address giving details of how to obtain your username and password. 

When your account details are ready, IT Services will contact you by phone or email.

Once you have your user ID and password

Now you have your details, you should:

1. Use MyAccount to change your password to something only you know. Your password will automatically expire between 100 and 350 days after you set it (depending on the strength of the password you choose). 
Use a service like LastPass (only available to UCL staff) to strengthen your password. 

2. Register your phone number or email address on MyAccount, so you can reset your password yourself if you forget it.

Honorary and other staff

You should request for computer access via your Departmental Administrator..