Information Services Division


Practical course information

All the practical information you need about Digital Skills Development courses, from finding the right course to how to join the session on the day.

Finding out what’s on

The latest Digital Skills Development course schedule is shared on the Digital Education blog and promoted via the Digital Skills Development Moodle course.  Subscribe to the blog or enrol on the Moodle course for regular updates on new training dates.  A full list of all courses, even those with no currently scheduled sessions, is available on the MyLearning web pages or you can Browse courses by theme on our web pages.

Most of our sessions are currently delivered via online teaching platforms and these are listed in our schedule as remote classroom sessions.  One or two of our courses are taking place in person and these are listed as campus based sessions. In MyLearning, if you see a 'W' in the title or it will be listed under 'Webcasts' or the Delivery mode is given as 'Webinar (W)' then this course is offered via our remote classroom.  Courses that are campus based will have 'IL' in their title or the Delivery mode will be given as 'Instructor Led (IL)' or they will be listed under 'ILT classes'.

Note that our courses start on the hour but we recommend that you join a few minutes beforehand to test your audio/connection to allow participants to test out their audio/connection.  Courses start promptly at the advertised start time.

Booking a course

Once you’ve looked at the schedule and chosen your course(s), follow the instructions on the How to book a course page.  You can book via the MyLearning pages or directly through the MyLearning app depending on your status.  Check the course description carefully before booking to ensure the course is suitable for you and to see if there is any pre-learning required. 

Note that some courses listed on MyLearning don't have any future sessions scheduled.  In this case you have the option to join the 'interest list'.  If you do this, we will notify when future dates are scheduled.

At the point of booking you will be asked about any special requirements. We  run a report to check for special requirements fairly regularly but we recommend you contact us directly to ensure we are alerted to your requirements as soon as possible.

What to do if you are no longer able to attend

You must cancel your place if you can no longer attend.  Most of our courses are interactive and we have to limit numbers in order to give participants an opportunity to ask questions and get support.  By cancelling your place you are freeing up a valuable seat for someone else to attend in your place.  In some cases we need a certain number of participants for some of the course activities so we need to know how many people will actually attend to determine if the course can go ahead.  See our How to book a course page for details of how to cancel your place.

Preparing for your course

Pre-learning and course materials can be found on the Digital Skills Development Moodle course. Please ensure you allow yourself enough time to complete any pre-learning if required. It’s also a good idea to download any available course materials in advance of the live session.

Joining virtual sessions

We will send out the link to join the session the day before (or Friday if it’s a Monday course).  Please check your junk folder as these emails are occasionally tagged as spam.  You can also join directly from MyLearning.  A Play button appears next to the course under Current Enrolments in MyLearning at the start time of the course.  See our How to book a course page for full details.

Note that we have added an extra 15 minutes to the start time of our remote classroom sessions to allow participants to test out their audio/connection. The actual course will start promptly on the hour (15 minutes after the advertised time).

Joining sessions on campus

All in person sessions take place in one of the computer workrooms or classrooms on the Bloomsbury campus.  You will be advised of the exact location the day before the session and in most cases you will require a UCL ID card to access the building.  Unless otherwise specified, computers will be available for your use in the room.  These are computers with Desktop@UCL installed and you will need your UCL user ID and password to log on to them.