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Wi-Fi (Wireless Networks)

There are three Wi-Fi services available at UCL – eduroam which is for UCL staff and students as well as those visiting from other eduroam participating institutions, govroam which is for visitors from participating public sector organisations and UCLGuest which is for all other visitors to UCL.

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Connection guides for eduroam Wi-Fi

Connection guides for UCLGuest Wi-Fi

Explore Wi-Fi services

Get Connected eduroam laptop

eduroam (for UCL staff & students)

Wi-Fi network for UCL staff and students available throughout UCL.

Get Connected Wi-Fi govroam

govroam (for visitors from the public sector)

Please note: To use govroam visitors from the public sector must be from a participating organisation and already have a govroam account.

Get Connected UCLGuest laptop

UCLGuest (for visitors to UCL)

Please note: To use the UCL Guest service you must have a sponsor at UCL who can request a UCL user account for you.


Other services and information

Help and self-service resources

Top queries

Where is eduroam Wi-Fi available?
What is my IP Address?

Upon successful authentication, your IP address is automatically allocated (DHCP).

eduroam Internal

For Internal users (@ucl.ac.uk), a Private IP Address from 10.97.*.* or 10.98.*.* is allocated (where * is any number between 0 and 255). When accessing resources (e.g. Internet, Email, Cloud) your Private IP Address will be translated to a Public IP Address:

  • 144.82.8.* or 144.82.9.* (where * is any number between 0 and 255)

eduroam External

For External users (not @ucl.ac.uk), a Private IP Address from 10.99.0.0 is allocated (where * is any number between 0 and 255). When accessing resources (e.g. Internet, Email, Cloud) your Private IP Address will be translated to a Public IP Address:

  • 193.60.231.* (where * is any number between 0 and 255)
To determine your actual IP address you can either check your adapter configuration or type "My IP Address" in your web browser search engine.
How do I connect to eduroam at other institutions?

 You use the same connection instructions and UCL userid and password at other Institutions as you do here at UCL. We (UCL) are currently at JRS Tier-2 - this allows the Institution to support either WPA/TKIP or WPA2/AES encryption (or both) - UCL supports both. Support at other Institutions may differ. It is therefore recommended you (a) check eduroam works here at UCL and (b) check the JRS eduroam web site for details on the status of eduroam at participating Institutions.

What is eduroam?

eduroam is a JANET Roaming Service (JRS) that provides an infrastructure for a user to use their UCL credentials (e.g. ucxxzano@ucl.ac.uk) to access the Internet from UCL or any participating Institution. The instructions for connecting are the same regardless of location. However, it is recommended you (a) check eduroam works here at UCL and (b) check the JRS eduroam web site for details on the status of eduroam at participating institutions.

How do I connect to eduroam?

eduroam is supported on any Wi-Fi enabled device. View our connection guides for instructions on how to set eduroam up on your device.

More Wi-Fi queries 

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Wi-Fi news & related information

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