Connecting to Print@UCL with macOS
This guide explains how to connect your macOS device to the Print@UCL queue and how to print from a Print@UCL device.
Please note: Every time your password changes or expires you will need to update your keychain.
If you are running OS versions Monterey 12.2.1 or Big Sur 11.6.3 and the instructions below do not work please try this alternate solution.
ISD are unable to offer support for Mac OS beyond the current release and the 2 releases before that. Although the information provided may work on older versions of OS X, should you run into problems the advice is to update and try again.
This guide is aimed at...
- IT Administrators
- SLMS staff
Before you start...
- You will need a Mac connected to the UCL network via ethernet, eduroam or UCL VPN
- Your UCL user ID and password
- Your UCL ID card and access to a Print @ UCL device (to collect your print job)
- Remove any old queues associated with print.ad.ucl.ac.uk
Download the macOS print driver (link to Xerox website)
Once downloaded, double-click to open the install file and double-click again to begin the installation
Click Allow when asked to determine if the software can be installed
Continue with the installation process (agreeing to the terms of the license agreement) and finally click Install (you be prompted for you password)
- At the Select a Printer window (Fig.1), exit the installer by clicking the red X in the top left corner
Go to System Preferences > Printers & Scanners
At the Printers & Scanners window, click the + button to add a printer
At the Add Printer window, select the Advanced tab (shown as two cogs) and wait a few seconds to load
If you cannot see the Advanced tab, hold down the CTRL key, click an icon and select Customize Toolbar. Drag the Advanced icon on to the tool bar.
Enter the details as below:
Type: Windows printer via spools (this may be displayed as Windows on older o/s)
Use: Click the dropdown menu and select Select Software... Search for and select Xerox Altalink C8055 then click OK
While the window is loading/setting up, click Configure
Select the following options when configuring the printer:
Paper trays: 5 Trays
Hole Punch Module: Not installed
Tri-Fold Module: Not installed
LAN Fax Module: Not installed
Lan Fax Email Confirmation: Not installed
Job storage: Installed
Finisher: Office Finisher LX with Booklet Maker
Click OK to add the print queue
- The first time you print a document you will be prompted for a Name and Password. Enter your UCL credentials as below:
Name: your UCL userID (e.g. ucaazzz) - If typing just your userid results in a "Hold for Authentication" error, please try using the following format 'ad.ucl.ac.uk\userID'
Password: your UCL password
Add tick to remember this password in your keychain
Recommended print settings
- Open the Print window in any application e.g. Safari, Word, Acrobat
- Click Show Details in the Print window
- Click the dropdown menu where it says Safari (this will be different depending on which application you are printing from) and select Xerox Features
- Ensure Xerox Black and White is set to On
- Under Feature Sets select Advanced
- When in the Advanced menu change Job Identification to Disable Job ID
- Click on the Presets dropdown and select Save Current Settings as Preset
- Name the preset "Mono Duplex" and select Only this printer
- Click OK
Related guides & other info
Help & Support
For further help and assistance you will need to contact the IT Services.