Information Services Division


Connecting to Print@UCL with macOS

This guide explains how to connect your macOS device to the Print@UCL queue and how to print from a Print@UCL device.

Please note: Every time your password changes or expires you will need to update your keychain.

If you are running OS versions Monterey 12.2.1 or Big Sur 11.6.3 and the instructions below do not work please try this alternate solution.

ISD are unable to offer support for Mac OS beyond the current release and the 2 releases before that.  Although the information provided may work on older versions of OS X, should you run into problems the advice is to update and try again.

This guide is aimed at...

  • Staff
  • Students
  • IT Administrators
  • SLMS staff
  • Researchers

Before you start...

  • You will need a Mac connected to the UCL network via ethernet, eduroam or UCL VPN
  • Your UCL user ID and password
  • Your UCL ID card and access to a Print @ UCL device (to collect your print job)
  • Remove any old queues associated with print.ad.ucl.ac.uk


  1. Download the macOS print driver (link to Xerox website)

  2. Once downloaded, double-click to open the install file and double-click again to begin the installation

  3. Click Allow when asked to determine if the software can be installed

  4. Continue with the installation process (agreeing to the terms of the license agreement) and finally click Install (you be prompted for you password)

  5. At the Select a Printer window (Fig.1), exit the installer by clicking the red X in the top left corner          
    MacOS Xerox Print Driver
  6. Go to System Settings > Printers & Scanners

  7. At the Printers & Scanners window, click the Add Printer, Scanner or Fax... button to add a printer

  8. At the Add Printer window, select the Advanced tab (shown as two cogs) and wait a few seconds to load

    Advanced Print Icon

If you cannot see the Advanced tab, hold down the CTRL key, click an icon and select Customize Toolbar. Drag the Advanced icon on to the tool bar.

  1. Enter the details as below:

    Type: Windows printer via spools (this may be displayed as Windows on older o/s)
    URL: smb://print.ucl.ac.uk/print-ucl
    Name: print-UCL
    Use: Click the dropdown menu and select Select Software... Search for and select Xerox Altalink C8055 then click OK

  2. Click Add

    Add Print Window
  3. While the window is loading/setting up, click Configure

  4. Select the following options when configuring the printer:

    Paper trays: 5 Trays
    Hole Punch Module: Not installed
    Tri-Fold Module: Not installed
    LAN Fax Module: Not installed
    Lan Fax Email Confirmation: Not installed
    Job storage: Installed
    Finisher: Office Finisher LX with Booklet Maker

  5. Click OK to add the print queue

  6. The first time you print a document you will be prompted for a Name and Password. Enter your UCL credentials as below:

    Name: your UCL userID (e.g. ucaazzz) - If typing just your userid results in a "Hold for Authentication" error, please try using the following format 'ad.ucl.ac.uk\userID'
    Password: your UCL password
    Add tick to remember this password in your keychain

Recommended print settings

  1. Open the Print window in any application e.g. Safari, Word, Acrobat
  2. Scroll down to the Printer Options menu click Xerox Features.                                                               
    MacOS Xerox Print Features
  3. On the popup menu select Image Options from the drop down

  4. Ensure Xerox Black and White is selected                                                                                                    
    Xerox Image Options

  5. Now select Advanced from the drop down menu
  6. Change Job Identification to Disable Job ID                                                                                            
    MacOS Xerox Disable JobID

  7. Click on the Presets dropdown and select Save Current Settings as Preset                                          
    Save presets menu box OS X…

  8. Name the preset "Mono Duplex" and select Only this printer
  9. Click OK

Related guides & other info

Help & Support

For further help and assistance you will need to contact the IT Services.


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