Connecting to Print@UCL with macOS

This guide explains how to connect your macOS device to the Print@UCL queue and how to print from a Print@UCL device.

Please note: every time your password changes or expires you will need to update your keychain.

If you are having problems printing since updating your OS, please delete your password in keychain and send a new print job.

ISD are unable to offer support for Mac OS beyond the current release and the two releases before that.  Although the information provided may work on older versions of OS X, should you run into problems the advice is to update and try again.

This guide is aimed at...

• Staff
• Students
• IT Administrators
• SLMS staff
• Researchers

Before you start...

• You will need a Mac connected to the UCL network via ethernet, eduroam or UCL VPN
• Your UCL user ID and password
• Your UCL ID card and access to a Print @ UCL device (to collect your print job)
• Remove any old queues associated with print.ad.ucl.ac.uk

Instructions

1. Download the macOS print driver (link to Xerox website)

2. Once downloaded, double-click to open the install file and double-click again to begin the installation

3. Click Allow when asked to determine if the software can be installed

4. Continue with the installation process (agreeing to the terms of the license agreement) and finally click Install (you be prompted for you password)

5. At the Select a Printer window (Fig.1), exit the installer by clicking the red X in the top left corner          
   

6. Go to System Settings > Printers & Scanners

7. At the Printers & Scanners window, click the Add Printer, Scanner or Fax... button to add a printer

8. At the Add Printer window, select the Advanced tab (shown as two cogs) and wait a few seconds to load
   

   

If you cannot see the Advanced tab, hold down the CTRL key, click an icon and select Customize Toolbar. Drag the Advanced icon on to the tool bar.

9. Enter the details as below:
   
   Type: Windows printer via spools (this may be displayed as Windows on older o/s)
   URL: smb://print.ucl.ac.uk/print-ucl
   Name: print-UCL
   Use: Click the dropdown menu and select Select Software... Search for and select Xerox Altalink C8055 then click OK

10. Click Add

    

11. While the window is loading/setting up, click Configure

12. Select the following options when configuring the printer:
    
    Paper trays: Five trays
    Hole Punch Module: Not installed
    Tri-Fold Module: Not installed
    LAN Fax Module: Not installed
    Lan Fax Email Confirmation: Not installed
    Job storage: Installed
    Finisher: Office Finisher LX with Booklet Maker

13. Click OK to add the print queue

14. The first time you print a document you will be prompted for a Name and Password. Enter your UCL credentials as below:
    
    Name: your UCL userID (e.g. ucaazzz) - If typing just your userid results in a "Hold for Authentication" error, please try using the following format 'ad.ucl.ac.uk\userID'
    Password: your UCL password
    Add tick to remember this password in your keychain

Recommended print settings

1. Open the Print window in any application e.g. Safari, Word, Acrobat
2. Scroll down to the Printer Options menu click Xerox Features.                                                               
   
                                            

3. On the popup menu select Image Options from the drop down

4. Ensure Xerox Black and White is selected                                                                                                    
   
5. Now select Advanced from the drop down menu
6. Change Job Identification to Disable Job ID                                                                                            
   
   
    
7. Click on the Presets dropdown and select Save Current Settings as Preset                                          
   
8. Name the preset "Mono Duplex" and select Only this printer
9. Click OK

Related guides and other information

• How to print.
• Set printing defaults on your Mac.
• Change print settings.

Help and Support

For further help and assistance, you will need to contact IT Services.