UCL Career Frameworks


Learning and Media Technologists - grade 9

Example job roles: Head of Functional Area; Education Spaces Specialist

Level: Independent 


Activities and responsibilities likely to be required when working at this level

  • Leading on a service and/or product area in learning, media and assistive technology, including horizon scanning and strategic leadership in this area
  • Being a product and/or service owner and acting as authoritative source and point of escalation for product and service complaints
  • Having a clear understanding of the organisation in terms of its culture, vision, mission, and strategic direction, in the context of the wider HE/Research sector, in order to define and manage the capability
  • Surfacing and filtering data and insight and resenting back to senior management across the organisation
  • Building relationships at a senior level
  • Managing and leading a team
  • Focusing on the development of others and providing effective development frameworks
  • Applying specialist expertise and experience
  • Coaching/ mentoring responsibilities
  • Managing financial responsibilities.
  • Representing UCL’s interests externally e.g. other universities, partners and suppliers
  • Representing IT at strategic meetings across UCL

Personal and professional development

Development options to consider when working towards this level

Learning on the job

  • Leading a team
  • Developing initiatives – training, support
  • Contributing to bids and writing business cases
  • Future planning (service planning)
  • Preparing reports for senior management
  • Identifying requirements and trends
  • Developing roadmaps
  • Contributing towards strategy

Learning from others  

  • Working in teams to share good practice
  • Presentations to senior management
  • Running a Community of Practice (CoP)
  • Presenting at conferences
  • Liaising with and mediation between other operational groups

Formal learning

  • Senior Fellowship of Advance HE.
  • Senior CMALT.
  • Senior and strategic leadership programmes

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.

Leading and supervising 

  • Providing direction and co-ordinating action
  • Supervising and monitoring behaviour
  • Coaching
  • Delegating
  • Empowering staff
  • Motivating others
  • Developing staff
  • Identifying and recruiting talent

Relating and networking

  • Building rapport
  • Networking
  • Relating across levels
  • Managing conflict
  • Using humour

Formulating strategies and concepts

  • Thinking broadly
  • Approaching work strategically
  • Setting and developing strategy
  • Visioning

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website

25 January 2022

Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.