UCL Career Frameworks


Education - Grade 8 (Management Pathway)

Example job roles: Technical Manager, Operations Manager

Level: Advanced


Activities and responsibilities likely to be required when working at this level

Health & Safety responsibilities

  • Advise and oversee significant equipment purchases ensuring compliance and alignment to School/Department priorities in conjunction with Senior Specialist Technicians where appropriate
  • Ensure that all equipment is appropriately maintained in conjunction with Senior Specialist Technicians where appropriate
  • To be responsible for the implementation of the University's health and safety policy, translating this into effective local policies and procedures
  • Hold specific safety responsibilities (e.g. membership of School/Department level committees)
  • Ensure all necessary safety paperwork is completed/reviewed across the School/Department
  • Oversee completion of all compliance tasks across the School/Department
  • Lead safety inspections and accident investigations
  • Maintain up-to-date health and safety knowledge providing expert support/advice to others

Core responsibilities

  • Provide management, motivation and support to the School/Department technical team developing the team to keep pace with changing teaching, research and technology needs
  • Schedule, prioritise and monitor work and performance in line with demands and deadlines
  • Be responsible for the recruitment of all technical staff
  • Manage all space and its allocation ensuring that it is used to maximum effect 
  • Organise and facilitate meetings as necessary and attend and present at School/Department meetings and forums
  • Lead the development of School/Department services and facilities ensuring that they remain fit-for-purpose and deliver maximum benefit 
  • Lead change-management initiatives at a local level in collaboration with more senior staff
  • Hold responsibility for the effective operation of stock control, whole life costings and asset management/inventory systems across the School/Department
  • Manage School/Department budgets and those relating to specific projects ensuring that appropriate and compliant systems are in place to deal with purchasing
  • Contribute data to influence budget-setting processes
  • Hold overall management responsibility for all facilities ensuring that local facility management arrangements are robust and compliant
  • Manage the Department's teaching laboratories, technical teaching staff and resources to ensure efficient delivery of department's laboratory teaching timetable
  • Oversee School/Department security and access control arrangements
  • Assess, develop, and implement School/Department-wide training/development arrangements
  • Design, develop and deliver inductions, demonstrations and training covering a broad range of activities (not limited to techniques and equipment)
  • Develop and maintain a broad knowledge and skills base, sharing with others
  • Mentor/coach junior staff
  • Develop new health and safety protocols
  • Sign-off the SOP Risk Assessment for the technician spaces
  • Manage several modules
  • Contribute to the Departments strategic planning for teaching

Personal and professional development

Development options to consider when working towards this level

Learning on the job

  • Take on secondary support for other instruments and spaces
  • Undertake training e.g., introduction to financial/budget awareness
  • Undertake training on managing internal processes
  • Develop new health and safety protocols
  • Train junior members of the team to retain expertise and knowledge within the team

Learning from others  

  • Work shadow colleagues to learn more about different roles and responsibilities
  • Join a Community of Practice

Formal learning

  • Formal and/or industrial qualifications related to role and area of work
  • Accreditation/certification from a recognised professional body
  • UCL Leadership and/or Management training 
  • Apply for training through a mid-career apprenticeship programme
  • Fellowship of the Higher Education Academy – Advance HE via UCL Arena Centre

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.

Deciding and initiating action

  • Making decisions
  • Taking responsibility
  • Acting with Confidence
  • Acting on own initiative
  • Taking action
  • Taking calculated risks

Leading and supervising

  • Providing direction and co-ordinating action
  • Supervising and monitoring behaviour
  • Coaching
  • Delegating
  • Empowering staff
  • Motivating others
  • Developing staff
  • Identifying and recruiting talent

Coping with pressure and setbacks

  • Coping with pressures
  • Showing emotional self-control
  • Balancing work and personal life
  • Maintaining a positive outlook
  • Handling criticism

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website

4 January 2024

Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.