Contact the E-Learning Environments Team (ELE)
If you are contacting ELE because you are having trouble finding or enrolling on a Moodle course, please contact your tutor for assistance.
- If you can not login to other UCL systems please contact
Helpdesk to receive a new UCL password.
you can login to other UCL systems
but are still have problems logging into Moodle/Wiki please
try logging in with the first 8 characters of your password only. If this does not work please fill
in the form below.
Please note: UCL's Computer Security Policy requires that passwords are changed on a regular basis, every 150 days. Notification of the requirement to change your password is sent to your UCL email address before it is automatically reset.
See also: FAQ Why can't I log on to UCL's Moodle with my UCL userid and password?
Please note: ELE can not answer queries concerning content within Moodle courses, please direct all content related queries to the course tutor.
If you can not login to the form below please email email@example.com. You need to include your Full name, UCL user ID and detailed information about your enquiry. E.g. The module title of the Moodle course.
If you have any problems with this form or would like further information please contact the Learning Technologies Support Service on 020 7679 (4)0820 or email firstname.lastname@example.org.